Why does Hector Grant intend to undertake a work study survey?

(to be worried about productivity; to engage consultants; to be a specialist in work study techniques; to improve efficiency and output)

Why do top managers prefer to employ outside consultants?

(to be keen to do something; to improve efficiency; to be a specialist in the field; to be experienced in particular techniques; to study work systematically; to suggest improvements and ways of stepping up productivity)

In what way do the techniques applied to the study of office systems and paperwork differ from those used in assessing manual work?

(to apply to manual work; to find out the most efficient way of doing something before doing something; the formulation of рieсе rates or incentive bonus schemes; the study of office systems and paperwork; O. & M. (Organisation and Methods); to be applied to routine office jobs; invoice typing)

4. Why did Mr. Scott appear in Harper& Grant Ltd.?

(to call in a firm; to be present at a meeting; to call a meeting; to explain the service to the executives; production methods on the factory floor; to improve something; to consider something; a check on efficiency; to run from the top to the bottom of the firm)

 

Task 2

Give the English equivalents for the following word combinations:

· выработка рекомендаций по улучшению и подъему производительности труда	· установить ставки и размеры сдельной и премиальной оплаты труда
· повышать эффективность производства и совершенствовать выпуск продукции	· сделать что-либо, чтобы подстегнуть (стимулировать, форсировать) рост производительности труда
· система поощрительной оплаты труда	· организация и методы (анализ хозяйственной деятельности)
· разрешимая проблема	· согласиться на сдельную оплату
· оплата по групповым тарифам (система участия в прибылях)	· меняться в соответствии с требованиями времени
· сделать что-либо с каким-либо намерением	· сделать что-либо в соответствии с планом
· быть заинтересованным в том, чтобы сделать что-либо	· пригласить (нанять) консультантов
· провести выборочное обследование (опытный замер)	· сделать что-либо в сочетании с чем-либо
· методика изучения эффективности использования рабочего времени (анализ рабочего времени)	· корпоративное планирование, изучение хозяйственной деятельности, анализ критического пути[1]
· приложить руку к чему-либо (способствовать)	· охватывать (организацию) сверху донизу
· стать причиной заминки и путаницы	· быть под рукой

LISTENING

Exercise 1

You are going to hear a talk between Mr. Scott and the managers in Hector Grant’s office. Before you listen to the conversation look at these statements. After you have listened to the tape determine whether these statements are true (T) or false (F). Explain why.

1.	Hector Grant invited Peter Wiles, John Martin and Ian Hampden to his office to discuss productivity and ways to improve it.
2.	Mr. Scott, from Smith-Weston Consultants thought that Harper & Grant Ltd. ought to have Q. & M. and work study review and came along to tell them what his firm could do if they decided to have a productivity study made in the company.
3.	Hector Grant was sure he didn't need to tell his subordinates what improved productivity involved because they were often employed as outside consultants by other firms.
4.	Improved productivity means analysing jobs throughout a firm with a view to reorganising them in order to decrease time and expenditure and increase efficiency and production.
5.	Smith-Weston Consultants proposed starting work study in the factory in conjunction with a scheme under which the employees could share some of the benefits of improvement.
6.	Peter thought that some operators might go as slow as they can so that the investigators would allow them more time for the job, which could interfere with the investigation.
7.	The investigatorsdo not intend to do a sample study in a selected area of the works, because it would not demonstrate how they thought productivity could be increased as a result of their proposed activities.
8.	Hector Grant doubts that workers dislike investigators telling them they aren't doing the job in the most efficient way.
9.	If operators know they will be paid more as a result of increased productivity they will want to co-operate.
10.	Mr. Scott suggested putting everyone on group rates as a spur to productivity.

Exercise 2