A. Translate the Ukrainian phrases into English.

A.: Excuse me. Dolores Cotton?

B.: Yes?

A.: Hi. I'm Brad Jordan from Orange Computers. How do you do?

B.: How do you do? Рада познайомитись з вами Бред. Дякую, що прийшли зустріти нас.

A.: It's a pleasure. Якою була подорож?

В.: Все було добре. Я лише трохи втомилась і трохи погано почувалась в літаку.

Oh, I'd like you to meet Ron Eng. He's our Sales Manager.

A: How do you do, Ron?

B. Continue the dialogue:

What will Ron say?

Exercise 4. Complete the dialogue:

A.: Bob Crawford?

B.: ………………………

A.: Hello. I'm Helen Kirby from General Technologies. How do you do?

B.: ……………………….

A.: It's a pleasure. Did you have a good trip?

B.: ……………………….

A.: Oh, let me introduce you to Charlie Vitto. He's our financial manager.

B.: ……………………….

II Reading.

Exercise 5. Read the dialogue:

Stephen ['sti:vn] Woodman, the Sales Manager of one British company, has just arrived at Boryspil Airport from London. He is visiting a Ukrainian company that wants to buy equipment produced by his company. Here are some dialogues between him and the staff of the Ukrainian company.

At the airport

Volodymyr Ivchenko: Excuse me... Are you Mr Woodman?

Stephen Woodman: Yes?

VI: I'm Volodymyr Ivchenko, from Ukrforestry Ltd. How do you do?

SW: How do you do? I am glad to meet you, Mr Ivchenko. I hope I haven't kept you waiting.

VI: No, not at all. The plane's just arrived. Did you have a good trip?

SW: Yes, thank you. I was a bit airsick, but now I'm O.K.

VI: My car's just outside the airport. My driver will take your suitcase.

SW: Thank you.

In the car

VI: We are going to our office in the centre of the city. It'll take us about half an hour to get there. Mr Petrenko is waiting for you.

SW: Please remind me who Mr Petrenko is.

VI: He's our Director General. He is going to discuss the details of our future agreement with you.

SW: Which hotel am I staying in?

VI: We've reserved a single room with a private bathroom at a hotel near the centre.

SW: That's O.K. Thank you very much.

In the office

VI: I'd like you to meet Mr Petrenko, our Director General.

SW: Glad to meet you, Mr Petrenko.

Mr Petrenko: Glad to meet you too. Have you ever been to Kyiv before, Mr Woodman? SW: No, it's my first visit to Kyiv. P: What are your first impressions of Kyiv?

SW: I like Kyiv, it's a very beautiful city and quite different from London. P: I hope you'll enjoy your visit, Mr Woodman. Let me introduce my staff to you. This is my secretary, Miss Klymenko.

SW: Nice to meet you, Miss Klymenko.

Miss Klymenko: Nice to meet you too. Call me Ann.

P: I also want you to meet Viktor Berezniak, our Sales Manager. You've already met Mr Ivchenko.

SW: What does Mr Ivchenko do?

P: He is our Export-Import Manager... Do take a seat. Would you like a cigarette?

SW: No. Thank you.

P: Would you like something to drink?

SW: Er... Yes. I'd like a cup of coffee.

P: Ann, could you make coffee for us, please?

K: Certainly, sir. How would you like your coffee, Mr Woodman, black or white?

SW: Black, please.

K: With sugar?

SW: No, thanks.

P: By the way, Mr Woodman, what is your profession?

SW: I'm an engineer, but at Forestry Equipment I work as the Sales Manager. Here's my card.

P: Let's get down to business, Mr Woodman. We're extending our business and want to buy equipment for producing some goods in Ukraine, rather than importing them from western countries as we do now. We know that some companies, including yours, produce the sort of equipment we need. Your company provides advanced technology and efficient service, which small firms can't provide. That's why we're interested in doing business with you.

SW: Yes. I see. You'll be pleased to hear that the service life of our equipment has been increased, and also prices have been reduced.

P: It's very interesting, but first I would like to know if it's possible to adapt your equipment to our needs.

SW: To answer your question, Mr Petrenko, I have to visit your factory and study your requirements.

P: I'll show you around tomorrow.

SW: What time?

P: Let me see... I have an appointment with my lawyer at 9 a.m. How about 10?

SW: That's fine.

P: At the moment we are looking for a Commercial Director for this project so in the future you should deal with him. If we decide to buy your equipment, he'll visit your company and you'll discuss the contract with him in detail.

SW: Fine. I've got some advertising leaflets so you'll be able to study the main characteristics of our equipment yourself.

P: Thank you, Mr Woodman. Our driver is at your disposal during your visit. His name is Oleh.

SW: Thank you very much, Mr Petrenko.

P: Well. That's all for now... our driver's waiting for you. He'll take you to your hotel

SW: Goodbye, Mr Petrenko.

P: Goodbye, Mr Woodman. See you tomorrow.

 

Exercise 6. What phrases in the dialogue are used for…

a) meeting a representative of a foreign company at the airport without knowing exactly if he is a person you look for;

b) introducing yourself;

c) apologizing for being late;

d) asking about the travel;

e) suggesting him to take your car on the way to the office;

f) helping him carry his suitcase?

 

Exercise 7. Answer the questions on the information contained in the conversation above.

1.What is the position of Mr. Woodman in his company?

2. What are the main business objectives of Mr. Petrenko`s company?

3. What are the advantages of the Forestry equipment?

4. What will be the next step in the development of their cooperation?

5. Will the contract be signed? Explain your opinion.

6. Was the meeting of a foreign partner arranged properly? Express your point of view.

 

III. Speaking.

Exercise 8.

A. Introduce the staff of your company, using phrases:

Let me introduce my staff to you. This is........................

He(She)is........................

I'd like you to meet....................... He (She) is.......................

May I introduce..................... to you. He (She) is.......................

Here are some personal qualities you may use while introducing your staff:

open-minded, loyal, reliable, well-organized, dynamic, adaptable, accurate, punctual, honest, self-motivated, good at making decisions and solving problems, active, hard-working, responsible, good at team work and others.

B. Ask a representative of a foreign firm:

1) What company he represents; about his official position in the company; what country (town) he comes from.

2) If he would like something to drink, offer him a cup of coffee (tea, juice).

3) Ask him about his plans for tomorrow; fix an appointment for tomorrow; say "good-bye".

 

Exercise 9. Make your own dialogues on the topic “Meeting a business partner” according to the following plan:

1. Meeting a partner at the airport.
2. Conversation on business affairs at the office (introduce your staff concerning your speciality: experts in quality control in the State Inspection, engineers in standardization, managers in goods quality, engineers in Labour safety, etc., speak on your future cooperation)
3. Arranging a meeting for the next day.

(Use the phrases (in a bold type) from the Ex. 5 and words and word combinations to the Unit1)

IV. Listening.

Exercise 10. Listen to the text:

In business, people have to deal in person with all kinds of people. You may have to use English when talking to different people within your company who don't speak your language: these may be colleagues or co-workers, superiors or subordinates — who may work with you in your own department, in another part of the building or in another branch. And you may also have to deal in English with people from outside the organization: clients, suppliers, visitors and members of the public. Moreover, these people may be friends, acquaintances or strangers — people of your own age, or people who are younger or older than you. The relationship you have with a person determines the kind of language you use.

This relationship may even affect what you say when you meet people: for example, it's not appropriate to say "Hi, how are you!" when meeting the Managing Director of a large company or to say "Good morning, it's a great pleasure to meet you" when being introduced to a person you'll be working closely with in the same team.

Remember that people form an impression of you from the way you speak and behave- not just from the way you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere — and of what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another.

Remember also that your body language, gestures and expression may tell people more about you than the words you use.