Task 1. Read some notes about the structure of personal and business letters.

Nowadays people are used to write and send their correspondence with the help of computer. The Internet makes it possible for people to communicate by e-mail (i.e. electronic mail). But snail-mail still exists. The main types of business letters are: application, memorandum (used by the stuff of one firm), inquiry letter, letter of offer, letter of order, the letters of congratulations etc.

The general scheme of any letter must have:

1. Heading (includes the sender's address and the date of' the letter. This is the rule both for business and private letters).

2. Inside address (the address of the person or company receiving the letter. it is typical for business letters).

3. Greeting. Most forms of salutation start with:

- Dear Mr./Mrs./Miss Jones - Dear Sally - Dear mother - Му darling, - (in personal letters).

- Dear Sir (s) - Dear Madam - Dear Sir/Madam - Dear Мr. Мrs./Miss Вrown - (in business letters).

4. Body of the letter (reference, purpose, conclusion):

	Body of
the personal letter	the business letter
Reference to - a letter you have received, - an advertisement you have seen - an event	-How nice of you to answer my letter - Thank you fоr your letter of Мау 3^rd, in your letter of January 13^th you inquire about... - It was a great pleasure to receive your letter of July 1^st	- I feel I could be useful to you... - We read your advertisement in... - We are pleased that you want to buy... - We are pleased to learn your interest in... - In reply to your letter (fax) of... - We are sorry to inform you that we cannot execute your order because of... - The goods you ordered are not longer available
Purpose	- We would like to invite you to... - I would like to congratulate you with...	- We can offer you a substitute... - Our proposal is valid till... - I would like to work in your team - We would like to have more details about... - Please send us samples of your... - The model... will meet most of your requirements. - I especially call your attention to...
Conclusion	- I look (I’m looking forward to hearing from you soon). - I should greatly appreciate an early reply. - We look forward to your early reply.
- Write soon. - I will write again soon.	- I should be glad to attend an interview. - Please accept our sincere apologies for the trouble. - We apologize sincerely for the trouble caused to you.

 

 

5. Complimentary close (saying good-bye)

in personal letter	in business letter
I love you so much Best wishes Lots of love All the best Much love Yours Love Best Regards Truly Your	Yours faithfully. (for Dear Sir, Madame) Yours sincerely. (Dear Mr, Mrs Jones)

6. Signature (informal letters are usually signed by your first name).

 

Task 2. Look at the examples in Appendix 4 and answer the questions:

1) What form should a business letter have?

2) What parts are necessary in any business letter?

3) What parts are necessary in any personal letter?

4) What is the difference in the form of a snail-mail letter and e-mail letter?

5) Why is it important to observe the rules in writing business letters'?

 

Task 3. Choose the greetings that can be used in a personal letter and match the greetings with complimentary closes.

Dear Sirs Yours truly

Dear Mr Black Yours sincerely

Dear Managing Director Cordially

Dear Mrs Brown Yours faithfully

Gentlemen Yours very sincerely

Dear Sir Yours very truly

Dear Richard Best wishes

Dear President

Dear Madam

 

Task 4. Write inside address (see Appendix 4).

Date	Firm	Country	City	Street	House #
5/03	Вlake & Co.	Great Britain	London W1	High St
29/02	Birch Plc.	UK	London SW2Y 9НР	Jermyn Street
31/12	Нlllman Saunders Ltd.	GB	London SW1W 8АН	Soal Street
10/09	Мilford Inc.	USA	New York NY 10001	34th Street
05/04	Farley Corp.	India	New Delhi	Nehru Place	105/75

Different types of business letters.

Task 1. Name the types of business letters in Appendix 4.

Task 2. Put the phrases from “the body of the letter” (task 1, 5.1) in the table according to the letter’s type:

application	inquiry letter	letter of offer	letter of order