Write one of the following emails. Invent any details you need.

I.1. To Hans Mauer, car-leasing, to request a test-drive of a car

for your office use. Offer to telephone at a time suitable for him.

2. To Anna Wilson, requesting a demonstration of a new intercom system.

You have her name from a friend, Ted Collins, whose offices have

had this installed. Offer to telephone at a time suitable for her.

3. To Noriaki Kasogi, product manager of a tire factory in Japan.

You want to tell him the dates of the Automobile Exhibition in Detroit and find out if he wants you to arrange a hotel for him.

4. To Miranda, an American friend who you are hoping to meet at the conference you are in charge of next month. You are enclosing the conference information and you want to meet one night for dinner.

II. You are visiting Switzerland on a business trip next week with your colleague.

Write an e-mail to your colleague:

–thanking him or her for booking your tickets

–apologizing for losing the itenary he or she gave you

–asking him or her to send it to you again

Unit VII.COMPANY STRUCTURE

Study types of companies and business organization forms in Russia and other countries; analyze the structure of the company according to different criteria, learn how to compose company portfolio and research competition of companies.

Lesson 1. Types of companies

Warm up

• How many different ways of organizing a company can you think of? Think of departments, products, markets.
• If you work for a company or a firm, how would you describe the company structure?
• Match the information about these multinational companies to the correct company logo.

Company logo	Company activities	The company says
	The third largest record company in the world. It is also the world's largest publisher of songs and music.	a. “We are committed to providing high quality food”
	The world’s largest hamburger restaurant company. It has over 19,000 restaurants in 100 countries.	b. “We lead the world in the provision of news and financial information to broadcasters, newspapers, financial markets and on-line services.”
	This company provides news and financial data to the business community.	c.“We aim to be the world's premier music company in all aspects of our business.”
	This company is an international air-express carrier. It delivers packages and documents all over the world.	d.“We keep your promises.”

II.Work in groups. Choose one of these companies.

BMW Coca-Cola Nike Levi Strauss & Co Microsoft Walt Disney

Write what you know about:

1. what each company produces or provides

2. where the company started

3. where the company operates

4. who its main competitors are

Reading

I. Skim the text to grasp the general idea.

There are many forms of business organization. Some businesses consist of just one person, while others employ thousands of people. Some businesses make products, while others are involved in providing services.

Describing a company

All business organizations:

-consist of a group of people who form a structure;

- have a structure with rules and authority;

-follow a set of objectives;

-use economic resources.

There are several ways in which a company can choose to organize itself, and we are going to look at the most important of these. We will take an imaginary company, Computercorp, and examine how it could organize its operations. The company produces computer hardware and software, and sells its products around the world. Its customers are business users and consumers.

Organizing the company:

Horizontal differentiation

The term refers to the way in which a company’s activities are divided into distinct units. The most popular forms of horizontal differentiation are shown below.

Organization by function.

The top management of Computercorp might decide that the company should be structured according to the functions it performs. The main function of the company are research and development, manufacturing, marketing, and finance. If the company chooses a functional structure, the result will look like this:

 

 

 

Organization by product

Computercorp makes two kinds of products, hardware and software. Top management may think that these products are so different to each other that it is better to organize the company on the basis of the different products it makes. If the company chooses a product structure, the result will look like this:

Organization by location

A third alternative is to structure the company on the basis of location. Computercorp’s headquarters are in London, but it has offices around the world. If the company chooses a location structure, the result will look like this:

Organization by customer

Another way to structure the company is by reference to the kind of customer that it serves. Computercorp sells its products to business users and consumers, so this kind of organizational structure will look like this:

 

Vertical differentiation

This term refers to the number of management levels in a company. A company with many levels is known as a “tall” company. It looks like this:

 

 

 

Traditional manufacturing companies are “tall” organizations. There are many levels in the hierarchy, because there are many different production processes. Other examples of “tall” organizations include government bureaucracies and military organizations.

This kind of organization is difficult to control, and the lower levels in the hierarchy usually have to obey very precise rules, rather than plan their own work.

Jeremy Fitzerald, Management, Black Cat Publishing, 2001, p. 47-57

Reading comprehension

I. Complete the sentences below with the correct word from the box following:

a)resource, b) authority, c) tall, d) informal, e) flat, f) horizontal, g) formal, h) objective, i) structure, j) vertical

1) A business organization consists of a group of people who form a ………………..

2) A business organization has rules and ………...

3) A business organization follows a set of …………….

4) A company uses economic …………...

5) The division of a company’s activities into different units is called …....... differentiation.

6) The number of management levels in a company is called ………. differentiation.

7) A …………….. organization has very few management levels.

8) A …………….. organization has a lot of management levels.

9) An organization with a stated purpose or objective is called a ……….. organization.

10) An …………. organization does not exist to meet formal objectives.