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ЗНАЕТЕ ЛИ ВЫ?

Переведите слова на русский язык, найдите одно слово в каждой группе,



Которое не является близким по смыслу с остальными (работа со словарем).

(а) to get hold of; to hear properly'; to get someone over the phone;

(b) to get through; to put through; to connect;

(с) to wait; to look forward to; to look for;

(d) to book; to put through; to reserve;

(е) to disconnect; to be back; to cut off;

(f) to call; to run; to phone;

(g) to keep; to meet; to hold;

(h) cellular phone; microphone; mobile phone;

(i) to supply; to answer; to reply;

(j) emergency call; inter-city call; long distance call;

(k) to receive; to advertise; to get;

(l) to call back; to return; to come back

(m) conversation; tone; talk;

(n) call; ring; radiophone;

(о) engaged; personal; busy;

(p) to put down; to call back; to write down;

(q) to like; to dial; to prefer;

(r) to let; to book; to permit

(s) to deliver; to соme; to arrive

(t) to start; to begin; to drop;

(u) nice; excellent; retail;

(v) to be through; to finish; to end;

(w) limited; agreed; settled;

(x) to plan; to call back; to be going;

 

2. а) Найдите эквиваленты из колонки А в колонке В.

А B

1. wrong number а. оборудование

2. order b. послание

3. equipment с. пейджер

4. bleeper d. голос

5. call e. ответ

6. appointment f. добавочный номер

7. message g. условия

8. office number h. деловая встреча

9. enquiry i звонок.

10. voice j. разрешение

11. terms k. номер рабочего телефона.

12. extension l. неверный номер телефона

13. reply m. запрос

14.go ahead n. заказ

б) Найдите эквиваленты из колонки А в колонке В.

А В

1. to give а. соединять (1)

2. tо dial b. устанавливать

3. to work out с. останавливаться, гостить

4. to speak d. соединять (II)

5. to connect e. разговаривать

6. to arrange f. забирать (на машине)

7. to meet g. показывать

8. to stay h. отвечать (I)

9. to pick up i. узнавать

10. to show (round) j. связаться

11. to fix k. ждать (I)

12. to hold l. вырабатывать

13. to answer m. держать (I)

14. to get п. ждать (П)

15. to get hold о. держать (II)

16. to wait р. договариваться

17. to hear q. отвечать (II)

18. to keep г. встречаться

19. to reрlу s. получать

20. to recognize t. слышать

21. to look forward to u. передавать

22. to put through v. набирать номер

Расположите выссказывания в правильном порядке.

1. — Just а moment, Mr. Green, Гm putting you through. ( )

— Yes, Гd like to speak to Mr. Brown. ( )

— Alan Green. ( )

— Who' s calling, please? ( )

— Pan Electronics. Can 1 help you? ( )

2. — Не has got it, but just in case, it' s (0732) 47568. ( )

— Yes, could you ask him to return my саll? ( )

— John Hurt here. Could I speak to Mr. Jones? ( )

— Certainly, sir. Мау 1 have your number? ( )

— Гm afraid, he is out at the moment. Can 1 take а message?

3. — 1'm sorry, I'm not available on Tuesday. ( )

— Good, that suits me too. What about 11 о'clock? ( )

— Just а moment. I’ll get my diary... you said next week? ( )

— Yes, could you manage Tuesday? ( )

— Shall we say Wednesday then? ( )

—All right, Wednesday morning would suit me fine. ( )

Дополните следующие короткие диалоги.

1. Му name' s Jensen.

-----------------------------------------------------

Yes, it is J, Е, N, S, Е, N

 

2. The address is 32 Tunnyside Lane.

----------------------------------------------------

Certainly. It is 32 Tunnyside Lane.

 

3. Му phone number is 0432-72853.

--------------------------------------------------------------------------72653?

---------------------------------------------------------------------0432-72853.

 

Переведите диалог на русский язык

 

GETTING THROUGH

RECEPTIONIST ICB.Good morning.

DUFF Could I speak to the Sales Manager?

RECEPTIONIST Yes, of course. Who shall I say is calling?

DUFF This is John Duff from Multimedia Studios.

RECEPTIONIST Hold the line, please. I’ll see if he’s in.

DUFF Thank you.

RECEPTIONIST Hello, Mr Duff. I’m putting you through .

-----------------------------------------------------------------------------------

RECEPTIONIST Beta Technologies. Good morning

JAMESON Hello. Andrew Jameson. Speaking. Is Simon Harber in?

RECEPTIONIST Which department does he work in?

JAMESON The legal department.

RECEPTIONIST It’s ringing for you now… No, here’s no reply. Can anybody else help you?

JAMESON No it’s Ok. What time do you think he’ll be in?

RECEPTIONIST He said he’d be in by four this afternoon .

JAMESON I’ll call back later then.Thank you

---------------------------------------------------------------------------------------------------------

RECEPTIONIST ICB.Good morning. .

ELLIOT Could you put me through to the Finance Department?

RECEPTIONIST Who would you like to speak to?

ELLIOT Mrs Morgan, if she’s in.

RECEPTIONIST Who shall I say is calling?

ELLIOT Mrs Elliot.

RECEPTIONIST One moment, please. I’ll see if she’s in the office . .

ELLIOT Thank you.

RECEPTIONIST Sorry to keep you waiting. Her line’s busy.

ELLIOT That’s all right.

RECEPTIONIST You’re through now. Go ahead . ---------------------------------------------------------------------------------------

RECEPTIONIST Good morning. Insurance Services.

CLIENT Good morning. Could I speak to Mr Benson in Client Support?

RECEPTIONIST Yes, I’ll put you through. It’s ringing for you. No, I’m sorry there’s no answer

CLIENT Well, could you put me through to his assistant?

RECEPTIONIST I can’t do that either. She’s out as well, she’s at conference today.

Can you tell me what it’s about?

CLIENT Yes, it’s about our office insurance RECEPTIONIST I see. Perhaps Phil Watson in Sales might be able to help you out.

CLIENT Right, I’ll try him then.

RECEPTIONIST Thank you. I’m putting you through.

---------------------------------------------------------------------------------------

 

Вставьте слова и словосочетания в нужное место.

Dialogue 1

 

(Nice to hear, calling, а business talk,put you through, speak to, help, а moment, mу schedule, to meeting)

 

— Good morning. Can I … you?

— Good morning. Could I … … Mr Roberts, please?

— Who is, … please?

— It's James Larry from ABN, New York.

— Hold on, I’ll… … …

— Speaking.

— Hello, Mr Roberts…. … … from you.

— Ме too.

— 1 offer to carry on … … … with you on Thursday at 6 р.m.

— Just…. … I’ll look at…. … That's all right.

— Thank you. I'm looking forward … … you.

— Ме too.

— Goodbye, Mr Roberts.

— See you, Mr Larry.

Dialogue П

(your help, back, is not in, take а message, as possible, you called, Гd like, help, is)

 

"Universal Systems". Can 1 … you?

— This … John White. … …to speak to Магу Carlyle.

— Гm afraid she … … …at the moment.

— I'll call … later.

— Мг White, hold on, please. Can I … … … for her?

— Well, all right. Please, write down. "Send us the invoice of the 20 of February with the stamp and all the signatures by fax as soon… …. John"

— All right. I'll tell her … … and shall give her the information.

— Thanks for … ….

Not at all. / It' s а pleasure. / You are welcome.

— Goodbye.

—Вуе.

Дополните следующие короткие диалоги.

1.

— -------------------------------------------------

— Sorry, will you say it again?

— Could you speak more slowly please?

— ------------------------------------------------

— Her line’s busy. (I’m afraid her line’s engaged.) -------------------------

— Shall I ------------------------------------ on Monday afternoon?

— I can' t answer you offhand. Could you give me а call this afternoon?

 

 

2. Is Mr Benson -----------------------------?

— ---------------------------------------busy now.

— Could you tell him I called?

— --------------------- Would you like to leave a message?

— --------- I--------- -- information about---------- ----

— Go ahead! I’m taking your message.

— ----------------Have you got that? Please, inform me--------------------

— That would be easiest. ------------------------------- .

 

3. --------- Can I ----------------- to Mr. -----, please?

— Sorry, ------------------------ ------- very busy -------------------------.

— ------------- ------------a very important information. Would you let him know I called?

— In case, I can take ---------------. Go ahead. .

— Thank you. It’s a personal call. I woud like ------------- right now. .

— Sorry to keep you waiting. He was on the other line. I’m putting ------.

 

4. -------------- ---------------- ?

— This is ----------------------.

— I didn't recognize your voice. Glad to hear from you. When-------------------?

— ----------------------------- next week. Have you ----------------------------?

— Not yet. ----------------------------- . ------------------------------------?

— ----------------------------------------------------------------

— Then I’ll call you back ----------------- Bye.

Переведите диалоги на русский язык.

 

SORRY TO KEEP YOU WAITING

RECEPTIONIST International Computers.. Good afternoon

LADY Could I speak to the Personnel Manager, please?

RECEPTIONIST I’m afraid I can’t hear you. Can you speak a bit louder?

LADY Could I speak to the Personnel Manager, please?

RECEPTIONIST I’m sorry, I still can’t hear you properly. It’s a very bad line. Could you

hang up and call back?

LADY Ok, I’ll call back.

--------------------------------------------------------------------------------------

RECEPTIONIST International Computers. Hello.

FRENCHMAN Could I have extension 347, please?

RECEPTIONIST Could you speak more slowly please?

FRENCHMAN I’m phoning from Paris.

RECEPTIONIST Bonjour, monsieur. Sorry, I can’t speak French very well, but I’ll transfer

you to someone who can.

FRENCHMAN Thank you.

RECEPTIONIST Sorry to keep you waiting. It’s ringing for you now .

--------------------------------------------------------------------------------------

RECEPTIONIST International Computers. Good afternoon

SHEPPARD Can I speak to Mr McEwan, please?

RECEPTIONIST I’m afraid his line’s engaged. Will you hold?

SHEPPARD No, I really must go. Could you tell him I called?

RECEPTIONIST Yes, could you give me your name, please?

SHEPPARD Of course. First name David surname Shepperd, S, H, E, double P, E, R, D.

Tell Mr McEwan I’ll call back in an hour

RECEPTIONIST Fine. I’ll do that. Bye .

--------------------------------------------------------------------------------------

RECEPTIONIST Good morning. Insurance Services .

CLIENT Good morning. Could I speak to Mr Benson in Client Support? RECEPTIONIST Yes, I’ll put you through. It’s ringing for you. No, I’m sorry there’s no answer

CLIENT Well, could you put me through to his assistant?

RECEPTIONIST I can’t do that either.She’s out as well, she’s at conference today.

Can you tell me what it’s about?

CLIENT Yes, it’s about our office insurance RECEPTIONIST I see. Perhaps Phil Watson is in.

CLIENT Right, I’ll try him then.

RECEPTIONIST Thank you. I’m putting you through..

--------------------------------------------------------------------------------------

9. Выберите из 3-х вариантов ответов один, наиболее подходящий (работа со словарем).

1. Is our sales manager in?

(а) Oh, he worked in the Sales Department last week.

(b) No, he is not reading a book.

(с) Yes, he is. He is having talks now.

 

2. I аm а secretary to Mr. Smith. Не is our General Manager.

(а) Ah, that's interesting to see it.

(b) Is that one of your colleagues over there?

(с) Oh, I have met him.

3. Would you like me to take a massage?

(а) Yes, I would like you to leave a massage.

(b) Yes, please, thank you.

(с) Yes, we would. We are going to be back soon.

 

4. He said he’d be in by 4 o’clock this afternoon, didn’t he?

(а) Yes, he was when I came.

(b) Yes, he did. I’ll call back then.

(с) No, he hadn’t/ Yes, had said it before coming here yesterday afternoon.

 

5. Hello, 1 аm Susan I have not seen you around before.

(а) What do you do?

(b) Are you one of my colleagues?

(с) 1 аm new here.

6. Sheila Rogers speaking

(а) Who's calling, please?

(b) Peter Jones here.

(с) Неllо, Sheila. This is Peter Jones.

 

7. Did you catch that company name?

(а) Yes, I did. It was so nice and clean.

(b) No, I didn’t. They didn’t speak enough loudly.

(с) Yes, I have. I have herd the name of the company.

 

8. The reason 1 аm calling is we are having problems.

(а) 1 don' t believe it.

(b) Really? That surprises mе.

(с) That s аl1 right.

 

9. Will she be able to help us?

(а) No, she can’t read this report.

(b) Yes, she will. She’ll come soon and help us.

(с) No, she won’t be able to be back by 3 o’clock.

 

10. So that' s fixed — Tuesday at 2 p.m.

(а) Right, I look forward to seeing you then.

(b) Goodbye.

(с) I'm afraid that's impossible.



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