Match the words (1-6) with the definitions (A-F).

1 _heat sink                     4 _processor

2 _RAM                            5 _hard drive

3 _expansion card          6 _ motherboard

A     a slotted board with circuits and ports

В     a short term, quick memory source

С     a part used to cool the processor

D     a part used to store large amounts of data

E     a part used to increase a computer's functions

F     a part that completes tasks for the computer

Write a word that is similar in meaning to the underlined part.

1 Spinning blades keep the computer from overheating. F _ _      

2 The electrical source directs power throughout the computer. _ _ w _ r _ _p p _ _

3     Joey purchased a protective bag for his computer. C _ _ _

4     Can the coded disk reader play DVDs? D _ _ _ d_ _v_

Listen and read the technology guide about computer assembly again. What should be hooked up to the motherboard?

Listening

Listen to a conversation between a technology support specialist and a customer. Mark the statements as true (T) or false (F),

1 _ The woman replaces the disk drive.

2 _ The woman disconnects the power supply first

3 _ The hard drive connects to the motherboard.

Listen again and complete the conversation.

Support Specialist: Technology Support, Ivan speaking. How can I help?

Customer: I have an old 1 ______ ______ and need help taking it out.

Support Specialist: Okay. Unplug the connectionto the power supply first. Then,

disconnect the 2 _____ cable.

Customer: Which one is the 3 _____ _____?

Support Specialist: It's the smaller black box in the corner.

Customer: I'm 4______    both. What's next?

Support Specialist: Next, take out the two small screws. They fasten the hard drive to the 5 ______.

Customer: I see, and then it slides out. Thanks!

Speaking

With a partner, act out the roles below, based on Task 7. Then, switch roles.

USE LANGUAGE SUCH AS:

I need help taking out...

Disconnect the...

What is the next step?

Student A: You are a customer Ask Student В questions about: •    taking out an old hard drive •    the power supply •    the next step in dismantling the old hard drive

Student B: You are a Support Specialist, Answer Student A's questions about dismantling the old hard drive. Make up a name for the specialist

Writing

Use the conversation from Task 8 to fill out this feedback form. Invent names where necessary.

Technology Support Summary

Technician: _____________

Date: _______________

Caller's name:______________

Problem:

The caller needs to ___________________ an old ______________.

Suggested Action(s): ______________________________________________________________________________________________________________________________________________________________________________________________________

Was the problem resolved? Y / H

 

 

 

2. Computing devices

1 monitor

2 keyboard

3 scanner

4 mouse

5 printer

6 microphone

COMPUTERS INTERNATIONAL                                                        MAY ISSUE –page 14

Peripherals

Device:	Description:	Cost:
S57 Keyboard	This input device is available h three languages. It has a USB connection.	$75
Standard Mouse	Our mouse has a wireless connection, two buttons anc a scroll wheel	$64
Ep320 Scanner	This scanner reads documents up to 2t6mm by 297mm.	$179
PR-15 Microphone	Our microphone collects crystal clear sound.	$56
LCD Monitor	Our LCD (Liquid Crystal Display0 monitors offer crisp images, and take up little space.	$167
Prinpro 2000 Printer	The Prinpro2000 produces color pictures and documents quickly.	$99
SoftTouch Touch Screen	The touch screen allows input without a keyboard and is programmable for many uses.	$280

Get ready!

Before you read the passage, talk about these questions.

1     How do computers receive information from users?    

2     What devices can you attach to computers?

Reading

Read the advertisement from a computer parts catalogue. Then, mark the following answers as true (T) or false (F).

1 _ The keyboard has a wireless connection.

2 _ The LCD monitor does not require a lot of room.

3 _The touch screen comes with a keyboard.

Vocabulary

Match the words (1-5) with the definitions (A-E).

1__keyboard        4___microphone

2__ mouse            5 __monitor

3 __scanner

A. a device that reads images and sends them to a computer

B. a device that displays images

C. a device that enters information into a computer

D. a device that gathers sounds

E. a device that is used to control a pointer or cursor????????????????

 

 

3. Networkining

1. Lan

2. CAT

3. IP address

4. Router

5. Network

6. WLAN

Solutions for NETWORKING

People often call IT professionals about network connection problems. But many problems are easy to fix without help First, reconnect any ioose CAT-5 cable connections. Next, investigate IP address issues. This group of numbers allows communication on the Internet. Renewing your DHCP fixes most IP problems. Next check the router. The router links LANs to the Internet. Make sure the router's configuration is correct. WLANs have other problems. Interference often blocks their wireless signals, But there is a simple solution. Just move the router away from walls and metals. Finally, cycle the network. Turn all equipment off for a full minute and then restart.