Corporate Social Responsibility 


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Corporate Social Responsibility



Broadly speaking, proponents of CSR have used four arguments to make their case: moral obligation, sustainability, license to operate, and reputation. The moral appeal—arguing that companies have a duty to be good citizens and to *do the right thing” —is prominent in the goal of Business for Social Responsibility, the leading nonprofit CSR business association in the United States. It asks that its members “achieve commercial success in ways that honor ethical values and respect people, communities, and the natural environment.” Sustainability emphasizes environmental and community stewardship.

A. An excellent definition was developed in the 1980s by Norwegian Prime Minister Gro Harlem Brundtland and used by the World Business Council for Sustainable Devebpment "Meeting the needs of the present without compromising the ability of future generations to meet their own needs.” The notion of license to operate derives from the fact that every company needs tacit or explicit permission from governments, communities, and numerous other stakeholders to do business. Finally, reputation is used by many companies to justify CSR initiatives on the grounds that they will improve a company's image, strengthen its brand, enliven morale, and even raise the value of its stock.

B. To advance CSR, we must root it in a broad understanding of the interrelationship between a corporation and society while at the same time anchoring it in the strategies and activities of specific companies. To say broadly that business and society need each other might seem like a cliché, but it is also the basic truth that will pull companies out of the muddle that their current corporate-responsibility thinking has created Successful corporations need a healthy society. Education, health care, and equal opportunity are essential to a productive workforce. Safe products and working conditions not only attract customers but lower the internal costs of accidents. Efficient utilization of land, water, energy, and other natural resources makes business more productive. Good government, the rub of law, and property rights are essential for efficiency and innovation. Strong regulatory standards protect both consumers and competitive companies from exploitation. Ultimately, a healthy society creates expanding demand for business, as more human needs are met and aspirations grow. Any business that pursues its ends at the expense of the society in which it operates will find its success to be illusory and ultimately temporary. At the same time, a healthy society needs successful companies. No social program can rival the business sector when it comes to creating the jobs, wealth, and innovation that improve standards of living and social conditions over time.

C. A company’s impact on society also changes over time, as social standards evolve and science progresses. Asbestos, now understood as a serious health risk, was thought to be safe in the early 1900s, given the scientific knowledge then available. Evidence of its risks gradually mounted for more than 50 years before any company was held liable for the harms it can cause. Many firms that failed to anticipate the consequences of this evolving body of research have been bankrupted by the results. No longer can companies be content to monitor only the obvious social impacts of today. Without a careful process for identifying evolving social effects of tomorrow, firms may risk their very survival.

D. No business can solve all of society’s problems or bear the cost of doing so. Instead, each company must select issues that intersect with its particular business. Other social agendas are best left to those companies in other industries, NGOs, or government institutions that are better positioned to address them. The essential test that should guide CSR is not whether a cause is worthy but whether it presents an opportunity to create shared value— that is, a meaningful benefit for society that is also valuable to the business. However, Corporations are not responsible for all the world’s problems, nor do they have the resources to solve them all Each company can identify the particular set of societal problems that it is best equipped to help resolve and from which it can gain the greatest competitive benefit. Addressing social issues by creating shared value will lead to self-sustaining solutions that do not depend on private or government subsidies. When a well-run business applies its vast resources, expertise, and management talent to problems that it understands and in which it has a stake, it can have a greater impact on social good than any other institution or philanthropic organization.

E. The best corporate citizenship initiatives involve far more than writing a check: They specify clear, measurable goals and track results over time. A good example is GE’s program to adopt underperforming public high schools near several of its major u.s. facilities. The company contributes between $250,000 and $1 million over a five-year period to each school and makes in-kind donations as well GE managers and employees take an active role by working with school administrators to assess needs and mentor or tutor students. In an independent study of ten schools in the program between 1989 and 1999, nearly all showed significant improvement, while the graduation rate in four of the five worst performing schools doubled from an average of 30% to 60%. Effective corporate citizenship initiatives such as this one create goodwill and improve relations with local governments and other important constituencies. What's more, GE’s employees feel great pride in their participation. Their effect is inherently limited, however. No matter how beneficial the program is, it remains incidental to the company’s business, and the direct effect on GE's recruiting and retention is modest.

F. Microsoft's Working Connections partnership with the American Association of Community Colleges (AACC) is a good example of a shared-value opportunity arising from investments in context. The shortage of information technology workers is a significant constraint on Microsoft’s growth; currently, there are more than 450,000 unfilled IT positions in the United States alone. Community colleges, with an enrollment of 11.6 million students, representing 45% of all U.S. undergraduates, could be a major solution. Microsoft recognizes, however, that community colleges face special challenges: IT curricula are not standardized, technology used in classrooms is often outdated, and there are no systematic professional development programs to keep faculty up to date. Microsoft's $50 million five-year initiative was aimed at all three problems. In addition to contributing money and products, Microsoft sent employee volunteers to colleges to assess needs, contribute to curriculum development, and create faculty development institutes. Note that in this case, volunteers and assigned staff were able to use their core professional skills to address a social need, a far cry from typical volunteer programs. Microsoft has achieved results that have benefited many communities while having a direct—and potentially significant—impact on the company.

G. At the heart of any strategy is a unique value proposition: a set of needs a company can meet for its chosen customers that others cannot. The most strategic CSR occurs when a company adds a social dimension to its value proposition, making social impact integral to the overall strategy. Consider Whole Foods Market, whose value proposition is to sell organic, natural and healthy food products to customers who are passionate about food and the environment. The company's sourcing emphasizes purchases from local farmers through each store's procurement process. Buyers screen out foods containing any of nearly 100 common ingredients that the company considers unhealthy or environmentally damaging. The same standards apply to products made internally. Whole Foods’ commitment to natural and environmentally friendly operating practices extends well beyond sourcing. Stores are constructed using a minimum of virgin raw materials. Recently, the company purchased renewable wind energy credits equal to 100% of its electricity use in all of its stores and facilities, the only Fortune 500 company to offset its electricity consumption entirely. Spoiled produce and biodegradable waste are trucked to regional centers for composting. Whole Foods' vehicles are being converted to run on biofuels. Even the cleaning products used in its stores are environmentally friendly. And through its philanthropy, the company has created the Animal Compassion Foundation to develop more natural and humane ways of raising farm animals. In short, nearly every aspect of the company’s value chain reinforces the social dimensions of its value proposition, distinguishing Whole Foods from its competitors.

From Harvard business review 2007

Questions 14-20

The reading passage has seven paragraphs, A-G

Choose the correct heading for paragraphs A-G from the list below. Write the correct number, i-xi, in boxes 14-20 on your answer sheet.

List of Headings

i. How CSR may help one business to expand

ii. CSR in many aspects of a company's business

iii. A CSR initiative without a financial gain

iv. Lack of action by the state of social issues

v. Drives or pressures motivate companies to address CSR

vi. the past illustrates business are responsible for future outcomes

vii. Companies applying CSR should be selective

viii. Reasons that business and society benefit each other
-------------------

14. Paragraph A

15. Paragraph B

16. Paragraph C

17. Paragraph D

18. Paragraph E

19. Paragraph F

20. Paragraph G

Questions 21-22

Summary

Complete the following summary of the paragraphs of Reading Passage, using no more than two words from the Reading Passage for each answer. Write your answers in boxes 21-22 on your answer sheet.

The implement of CSR, HOW?

Promotion of CSR requires the understanding of interdependence between business and society. Corporations workers’ productivity generally needs health care, Education, and given 21...............Restrictions imposed by government and companies both protect consumers from being treated unfairly. Improvement of the safety standard can reduce the 22...............of accidents in the workplace. Similarly society becomes pool of more human needs and aspirations.

Questions 23-26

Use the information in the passage to match the companies (listed A-C) with opinions or deeds below. Write the appropriate letters A, B or C in boxes 23-26 on your answer sheet.

List of companies

A. General Electronics 

B.  Microsoft

C. Whole foods market

NB: you may use any letter more than once

23. The disposable waste

24. The way company purchases as goods

25. Helping the undeveloped

26. ensuring the people have the latest information

 

Section 3

TV Addiction 2

A. Excessive cravings do not necessarily involve physical substances. Gambling can become compulsive; sex can become obsessive. One activity, however, stands out for its prominence and ubiquity—the world’s most popular pastime, television. Most people admit to having a love-bate relationship with it. They complain about the “boob tube” and “couch potatoes,” then they settle into their sofas and grab the remote control. Parents commonly fret about their children’s viewing (if not their own). Even researchers who study TV for a living marvel at the medium’s hold on them personally. Percy Tannenbaum of the University of California at Berkeley has written: “Among life’s more embarrassing moments have been countless occasions when I am engaged in conversation in a room while a TV set is on, and I cannot for the life of me stop from periodically glancing over to the screen. This occurs not only during dull conversations but during reasonably interesting ones just as well.”

B. Scientists have been studying the effects of television for decades, generally focusing on whether watching violence on TV correlates with being violent in real life. Less attention has been paid to the basic allure of the small screen—the medium, as opposed to the message.

C. The term “TV addiction” is imprecise and laden with value judgments, but it captures the essence of a very real phenomenon. Psychologists and psychiatrists formally define substance dependence as a disorder characterized by criteria that include spending a great deal of time using the substance; using it more often than one intends; thinking about reducing use or making repeated unsuccessful efforts to reduce use; giving up important social, family or occupational activities to use it; and reporting withdrawal symptoms when one stops using it.

D. All these criteria can apply to people who watch a lot of television. That does not mean that watching television, in itself, is problematic. Television can teach and amuse; it can reach aesthetic heights; it can provide much needed distraction and escape. The difficulty arises when people strongly sense that they ought not to watch as much as they do and yet find themselves strangely unable to reduce their viewing. Some knowledge of how the medium exerts its pull may help heavy viewers gain better control over their lives.

E. The amount of time people spend watching television is astonishing. On average, individuals in the industrialized world devote three hours a day to the pursuit—fully half of their leisure time, and more than on any single activity save work and sleep. At this rate, someone who lives to 75 would spend nine years in front of the tube. To some commentators, this devotion means simply that people enjoy TV and make a conscious decision to watch it. But if that is the whole story, why do so many people experience misgivings about how much they view? In Gallup polls in 1992 and 1999, two out of five adult respondents and seven out of 10 teenagers said they spent too much time watching TV. Other surveys have consistently shown that roughly 10 percent of adults call themselves TV addicts.

F. What is it about TV that has such a hold on US? In part, the attraction seems to spring from our biological ‘orienting response.’ First described by Ivan Pavlov in 1927, the orienting response is our instinctive visual or auditory reaction to any sudden or novel stimulus. It is part of our evolutionary heritage, a built-in sensitivity to movement and potential predatory threats.

G. In 1986 Byron Reeves of Stanford University, Esther Thorson of the University of Missouri and their colleagues began to study whether the simple formal features of television-cuts, edits, zooms, pans, sudden noises—activate the orienting response, thereby keeping attention on the screen. By watching how brain waves were affected by formal features, the researchers concluded that these stylistic tricks can indeed trigger involuntary responses and ‘derive their attention-al value through the evolutionary significance of detecting movement.... It is the form, not the content, of television that is unique.’

H. The orienting response may partly explain common viewer remarks such as: “If a television is on, I just can’t keep my eyes off it,” “I don’t want to watch as much as I do, but I can’t help it,” and “I feel hypnotized when I watch television.” In the years since Reeves and Thorson published then pioneering work, researchers have delved deeper. Annie Lang’s research team at Indiana University has shown that heart rate decreases for four to six seconds after an orienting stimulus. In ads, action sequences and music videos, formal features frequently come at a rate of one per second, thus activating the orienting response continuously.

I. Lang and her colleagues have also investigated whether formal features affect people’s memory of what they have seen. In one of their studies, participants watched a program and then filled out a score sheet. Increasing the frequency of edits (defined here as a change from one camera angle to another in the same visual scene) improved memory recognition, presumably because it focused attention on the screen. Increasing the frequency of cuts—changes to a new visual scene-had a similar effect but only up to a point. If the number of cuts exceeded 10 in two minutes, recognition dropped off sharply.

J. Producers of educational television for children have found that formal features can help learning. But increasing the rate of cuts and edits eventually overloads the brain. Music videos and commercials that use rapid intercutting of unrelated scenes are designed to hold attention more than they are to convey information. People may remember the name of the product or band, but the details of the ad itself float in one ear and out the other. The orienting response is overworked. Viewers still attend to the screen, but they feel tired and worn out, with little compensating psychological reward. Our ESM findings show much the same thing.

K. Sometimes the memory of the product is very subtle. Many ads today are deliberately oblique: they have an engaging story line, but it is hard to tell what they are trying to sell. Afterward you may not remember the product consciously. Yet advertisers believe that if they have gotten your attention, when you later go to the store you will feel better or more comfortable with a given product because you have a vague recollection of having heard of it.

You should spend about 20 minutes on question 27-40, which are based on reading passage 3 on the following pages.

Questions 27-30

Do the following statements agree with the claims of the writer in Reading Passage?  

In boxes 27-30 on your answer sheet, write

TRUE if the statement is true
FALSE if the statement is false
NOTGIVEN if the information is not given in the passage

27. Even researcher find sometimes it is more interesting in watching TV than talking with others in personal experience

28. Information medium as TV has always been the priority for scientific research.

29. It is partially unscientific to use the term ‘TV addiction’.

30. Children do not know why they exercise too little.

Questions 31-33

Choose THREE letters, A-F.

Write the correct letters in boxes 31-33 on your answer sheet.

Which THREE of the following are benefits of watching TV?

A. artistic inspiration 

B. family reunion

C. relieve stress

D. learn knowledge and education 

E. work efficiency

F. ease communicative conflict

Questions 34-37

Look at the following researchers (Questions 34-37) and the list of statements below. Match each researcher with the correct statements.

Write the correct letter A-G in boxes 34-37 on your answer sheets.

34 Percy Tannenbaum

35 Ivan Pavlov

36 Byron Reeves and Esther Thorson

37 Annie Lang

List of Statements

A. It is the specific media formal characteristic that counts.

B. TV distraction shows human physical reaction to a new and prompted stimulus

C. Conveying information is the most important thing.

D. It is hard to ignore the effects of TV.

E. Whether people can remember deeper of the content relates with the format.

F. The heart rate remains stable when watching.

G. Clinically reliance on TV does not meet the criteria of an addiction.

Questions 38-40

Complete the following summary of the paragraphs of Reading Passage 1, using NO MORE THAN TWO WORDS from the Reading Passage for each answer.

Write your answers in boxes 38-40 on your answer sheet

TV is becoming a worldwide 38........... Some people love it and spend a great deal of time watching it. According to some surveys, a small group even claim themselves as 39............ One researcher believes that this attraction comes from our human instinct, described as 40.........which is built in part of our physiological evolution.

 

Reading Test 3

Section 1

Timekeeper 2 Invention of Marine Chronometer

A. It was, as Dava Sobel has described a phenomenon: ‘the greatest scientific problem of the age’. The reality was that in the 18th century no one had ever made a clock that could suffer the great rolling and pitching of a ship and the large changes in temperature whilst still keeping time accurately enough to be of any use. Indeed, most of the scientific community thought such clock impossibility. Knowing one's position on the earth requires two very simple but essential coordinates; rather like using a street map where one thinks in terms of how far one is up/down and how far side to side.

B. The longitude is a measure of how far around the world one has come from home and has no naturally occurring base line like the equator. The crew of a given ship was naturally only concerned with how far round they were from their own particular home base. Even when in the middle of the ocean, with no land in sight, knowing this longitude position is very simple in theory. The key to knowing how far around the world you are from home is to know, at that very moment, what time it is back home. A comparison with your local time (easily found by checking the position of the Sim) will then tell you the time difference between you and home, and thus how far round the Earth you are from home.

C. Up until the middle of the 18th century, navigators had been unable to determine their position at sea with accuracy and they faced the huge attendant risks of shipwreck or running out of supplies before reaching then destination. The angular position of Moon and other bright stars was recorded in three-hour intervals of Greenwich Time. In order to determine longitude, sailors had to measure the angle between Moon centre and a given star - lunar distance - together with height of both planets using the naval sextant. The sailors also had to calculate the Moon’s position if seen form the centre of Earth. Time corresponding to Greenwich Time was determined using the nautical almanac. Then the difference between the obtained time and local time served for calculation in longitude from Greenwich. The great flaw in this ‘simple’ theory was - how does the sailor know time back home when he is in the middle of an ocean?

D. The obvious and again simple answer is that he takes an accurate clock with him, which he sets to home time before leaving. All he has to do is keep it wound up and running, and he must never reset the hands throughout the voyage This clock then provides ‘home time’, so if, for example, it is midday on board your ship and your ‘home time’ clock says that at that same moment it is midnight at home, you know immediately there is a twelve hour time-difference and you must be exactly round the other side of the world, 180 degrees of longitude from home.

E. After 1714 when the British government offered the huge sum of £20,000 for a solution to the problem, with the prize to be administered by die splendidly titled Board of Longitude. The Government prize of £20,000 was the highest of three sums on offer for varying degrees of accuracy, the full prize only payable for a method that could find the longitude at sea within half a degree. If the solution was to be by timekeeper (and there were other methods since the prize was offered for any solution to the problem), then the timekeeping required to achieve this goal would have to be within 2.8 seconds a day, a performance considered impossible for any clock at sea and unthinkable for a watch, even under the very best conditions.

F. It was this prize, worth about £2 million today, which inspired the self-taught Yorkshfre carpenter, John Harrison, to attempt a design for a practical marine clock. During the latter part of his early career, he worked with his younger brother James. Their first major project was a revolutionary turret clock for the stables at Brocklesby Park, seat of the Pelham family. The clock was revolutionary because it required no lubrication. 18th century clock oils were uniformly poor and one of the major causes of failure in clocks of the period. Rather than concentrating on improvements to the oil, Harrison designed a clock which didn't need it. In 1730 Harrison created a description and drawings for a proposed marine clock to compete for the Longitude

Prize and went to London seeking financial assistance. He presented his ideas to Edmond Halley, the Astronomer Royal. Halley referred him to George Graham, the country's foremost clockmaker. He must have been impressed by Harrison, for Graham personally loaned Harrison money to build a model of his marine clock. It took Harrison five years to build Harrison Number One or HI. He demonstrated it to members of the Royal Society who spoke on his behalf to the Board of Longitude. The clock was the first proposal that the Board considered to be worthy of a sea trial. In 1736,

G. After several attempts to design a betterment of HI, Harrison believed that the ' solution to the longitude problem lay in an entirely different design. H4 is completely different from the other three timekeepers. It looks like a very large pocket watch. Harrison's son William set sail for the West Indies, with H4, aboard the ship Deptford on 18 November 1761. It was a remarkable achievement but it would be some time before the Board of Longitude was sufficiently satisfied to award Harrison the prize.

H. John Hadley, an English mathematician, developed sextant, who was a competitor of Harrison at that time for the luring prize. A sextant is an instrument used for measuring angles, for example between the sun and the horizon, so that the position of a ship or aeroplane can be calculated. Making this measurement is known as sighting the object, shooting the object, or taking a sight and it is an essential part of celestial navigation. The angle, and the time when it was measured, can be used to calculate a position line on a nautical or aeronautical chart. A sextant can also be used to measure the Lunar distance between the moon and another celestial object (e.g., star, planet) in order to determine Greenwich time which is important because it can then be used to determine the longitude.

I. The majority within this next generation of chronometer pioneers were English, but the story is by no means wholly that of English achievement. One French name, Pierre Le Roy of Paris, stands out as a major presence in the early history of the chronometer. Another great name in the story is that of the Lancastrian, Thomas Eamshaw, a slightly younger contemporary of John Arnold's. It was Eamshaw who created the final form of chronometer escapement, the spring detent escapement, and finalized the format and the production system for the marine chronometer, making it truly an article of commerce, and a practical means of safer navigation at sea over the next century and half.

Questions 1-5

The reading Passage has ten paragraphs A-I.

Which paragraph contains the following information? Write the correct letter A-I, in boxes 1-5 on your answer sheet.

NB: you may use any letter more than once

1. introduction of a millman under awards

2. the definition of an important geographical term 

3. a rival against Harrison’s invention emerged

4. problems of sailor encountered in identifying the position on the sea 

5. economic assist from another counterpart

Questions 6-8

Do the following statements agree with the information given in Reading Passage 1 In boxes 6-8 on your answer sheet, write

YES if the statement is true
no if the statement is false
NOT GIVEN if the information is not given in the passage

6. It is with no great effort by sailors to calculate the position when in the center of the ocean theoretically.

7. To determine the longitude, a measurement of distance from moon to a given star is a must.

8. In theory, by calculating the longitude degrees covered by a sail journey, the distance between the start and the end points can be obtained.

Questions 9-13

Summary

Complete the following summary of the paragraphs of Reading Passage, using no more than two words from the Reading Passage for each answer. Write your answers in boxes 9-13 on your answer sheet.

Hundred years ago, sailors tried to identify their time by checking the sun or stars, but the trouble was that they did need a reliable clock which showed time of......9....... And the timekeeper required would be to precisely tell a tangible time lapse confined to......10......

An extraordinary craftsman, Harrison, once created a novel clock which did not rely on...11......to work properly. Later on, competitive mode of......12.......was another prominent device designed by Hadley, which calculated angle between sun and the earth. Base on Harrison's effort, Earns haw eventually implement key components for......13......., which had been used ever since.

Section 2

Father of modern management

A. It’s been said that Peter Drucker invented the discipline of management Before he wrote his first book on the topic, he knew of only two companies in the world with management development programs. Ten years after the book’s publication, 3,000 companies were teaching the subject. Widely considered as the father of "modem management," he wrote 39 books and countless scholarly and popular articles exploring how humans are organized in all sectors of society—business, government and the nonprofit world. His writings have predicted many of the major developments of the late twentieth century, including privatization and decentralization; the rise of Japan to a world economic power; the decisive importance of marketing; and the emergence of the information society with its necessity of lifelong learning.

B. Drucker has said that writing is die foundation of everything he does. In 1937, he published his first book, which was written in Europe. The End of Economic Man: A Study of the New Totalitarianism examined the spiritual and social origins of fascism. In 1940, before the United States entered World War n, he wrote The Future of Industrial Man, in which he presented his social vision for the postwar world. In 1943, General Motors asked Drucker to study its management practices. Drucker accepted and spent 18 months researching and writing the 1945 book. Concept of the Corporation.

C. The concepts Drucker introduced in the 1940s and 1950s have endured. In 1954, Drucker wrote his first book that taught people how to manage. Tided The Practice of Management, it introduced the concept of "management by objectives”. Management by objectives require managers to establish goals for theft subordinates and devise means of measuring results. Workers are then left alone to perform as they will and measure theft performance. Drucker wrote, "It is not possible to be effective unless one first decides what one wants to accomplish. He went on to explain that every worker must be given the tools "to appraise himself, rather than be appraised and controlled from the outside. Management by objectives has become an accepted business concept and is probably Drucker's most important contribution. Drucker issued challenges to junior, middle and senior management: 'The very term "middle management" is becoming meaningless [as some] will have to learn how to work with people over whom they have no direct line control, to work transnationally, and to create, maintain, and run systems-none of which are traditionally middle management tasks. "It is top management that faces the challenge of setting directions for the enterprise, of managing the fundamentals.

D. Drucker interviewed executives and workers, visited plants, and attended board meetings. While the book focused on General Motors, Drucker went on to discuss the industrial corporation as a social institution and economic policy in the postwar era. He introduced previously unknown concepts such as cooperation between labor and management, decentralization of management, and viewing workers as resources rather than costs. Drucker saw people as a resource, and considered that they would be more able to satisfy customers if they had more involvement in then jobs and gained some satisfaction from doing them. Drucker claimed that an industrial society allows people to realize their dreams of personal achievement and equal opportunity-the need to manage business by balancing a variety of needs and goals, rather than subordinating an institution to a single value. This concept of management by objectives forms the keynote of his 1954 landmark The Practice of Management. He referred to decentralization as 'a system of local self government, in which central management tells division managers what to do, but not how to do it. The young executives are given the freedom to make decisions — and mistakes — and learn from the experience. Top leaders at General Motors disliked the book and discouraged their executives from reading it. Many other American executives criticized Concept for its challenge to management authority.

E. Drucker wasn't immune to criticism. The Wall Street Journal researched several of his lectures in 1987 and reported that he was sometimes loose with facts. Drucker was off the mark, for example, when he told an audience that English was the official language for all employees at Japan's Mitsui trading company. And he was known for his prescience. Given the recent involvement of the US government with financial companies, he was probably correct in his forecast when he anticipated, for instance, that the nation’s financial center would shift from New York to Washington, others maintain that one of Drucker's core concepts—"management by objectives"—is flawed and has never really been proven to work effectively. Specifically, critics say that the system is difficult to implement, and that companies often wind up overemphasizing control, as opposed to fostering creativity, to meet their goals. Drucker didn't shy away from controversy, either.

F. Throughout his career, Drucker expanded his position that management was "a liberal art " and he infused his management advice with interdisciplinary lessons including history, sociology, psychology, philosophy, culture and religion. He also strongly believed that all institutions, including those in the private sector, had a responsibility for the whole society. "The fact is," Drucker wrote in 1973, "that in modem society there is no other leadership group but managers. If the managers of our major institutions, especially in business, do not take responsibility for the common good, no one else can or will." In his books, lectures and interviews, the emergence of knowledge workers is only one of the demographic changes Drucker warns businesses to prepare for. Others include a decreasing birth rate in developed countries, a shift in population from rural to urban centers, shifts in distribution of disposable income and global competitiveness. Drucker believes these changes will have a tremendous impact on business. Drucker held a profound skepticism of macroeconomic theory and contended that economists of all schools fail to explain significant aspects of modem economies. Business "gums" have come and gone during the last 50 years, but Drucker's message continues to inspire managers. During the 1990s, Drucker wrote about social, political and economic changes of the” postcapitalist” era, which he says are as profound as those of the industrial revolution. In Managing for the Future: The 1990s and Beyond (1992), Drucker discussed the emergence of the "knowledge worker" — whose resources include specialized learning or competency rather than land, labor or other forms of capital.

Questions 14-19

Reading Passage 2 has 6 paragraphs A-F. Choose die correct heading for paragraphs A-F from the list of headings below. Write the correct number: i-x, in boxes 14-19 on your answer sheet

List of Headings

i. Introducing new management concepts to postwar era

ii. Ideas that stood the test of time

iii. Early publications

iv. Shifting the focus of management in modem manufactures

v. Thinker and scholar with world-wide popularity

vi. Drucker’s concepts are flawed

vii. The changing role of employees in management

viii. Find fault with Drucker

ix. Iconic view of “management by objectives”

---------------------

14. Paragraph A

15. Paragraph B

16. Paragraph c

17. Paragraph D

18. Paragraph E


19. Paragraph F

 

 

Questions20-23

Do the following statements agree with the information given in Reading Passage 2? In boxes 20-23 on your answer sheet, write

TRUE if the statement is true
FALSE if the statement is false
NOT GIVEN if the information is not given in the passage

 

20. Drucker believed the employees should enjoy the same status as the employers in a company

21. middle management tasks will change since companies become more complicated and run business globally

22. Drucker strongly support that economists of schools have resources to explain the problems of modem economies at least in a macroeconomics scope

23. Drucker’s ideas proposed half a century ago are out of date in modem days

Questions 24-25

Choose TWO letters from A-E.

Write your answers in boxes 24 and 25 on your answer sheet. Which TWO of the following are true of Drucker’s views?

A. Managers should be responsible for the common good of the whole society.

B. Young executives should be given chances to start from low level jobs

C. More emphasis should be laid on fostering the development of the union.

D. Management should facilitate workers with tools of self-appraisal instead of controlling them from the outside.

E. management should go beyond an isolate discipline as to incorporate ideas with many subjects

Questions 26-27

Choose TWO letters from A-E.

Write your answers in boxes 26 and 27 on your answer sheet.

Which TWO of the following are mentioned in the passage as criticisms to Drucker and his views?

A. He did not show enough respect to Japanese employees when he said English was the official language for all employees at Japan’s Mitsui trading company.

B. His lectures are too broad and lack of being precise and accurate about the facts,

C. His concepts helped corporate executives but not average workers.

D. His ideas are sometimes impractical and result in opposite outcomes.

E. He was overstating the case for knowledge workers when warning businesses to get prepared.

Section 3

Extinct: the Giant Deer

Toothed cats, mastodons, giant sloths, woolly rhinos, and many other big, shaggy mammals are widely thought to have died out around the end of the last ice age, some 10,500 years ago.

A. The Irish elk is also known as the giant deer (Megaloceros giganteus). Analysis of ancient bones and teeth by scientists based in Britain and Russia show the huge herbivore survived until about 5,000 B.C.—more than three millennia later than previously believed. The research team says this suggests additional factors, besides climate change, probably hastened the giant deer's eventual extinction. The factors could include hunting or habitat destruction by humans.

B. The Irish elk, so-called because its well-preserved remains are often found in lake sediments under peat bogs in Ireland, first appeared about 400,000 years ago in Europe and central Asia. Through a combination of radiocarbon dating of skeletal remains and the mapping of locations where the remains were unearthed, the team shows the Irish elk was widespread across Europe before the last "big freeze." The deer's range later contracted to the Ural Mountains, in modern-day Russia, which separate Europe from Asia.

C. The giant deer made its last stand in western Siberia, some 3,000 years after the ice sheets receded, said the study's co-author, Adrian Lister, professor of palaeobiology at University College London, England. "The eastern foothills of the Urals became very densely forested about 8,000 years ago, which could have pushed them on to the plain," he said. He added that pollen analysis indicates the region then became very dry in response to further climactic change, leading to the loss of important food plants. "In combination with human pressures, this could have finally snuffed them out," Lister said.

D. Hunting by humans has often been put forward as a contributory cause of extinctions of the Pleistocene mega fauna. The team, though, said their new date for the Irish elk's extinction hints at an additional human-made problem—habitat destruction. Lister said, "We haven't got just hunting 7,000 years ago—this was also about the time the first Neolithic people settled in the region. They were farmers who would have cleared the land." The presence of humans may help explain why the Irish elk was unable to tough out the latest of many climatic fluctuations—periods it had survived in the past.

E. Meanwhile, Lister cast doubt on another possible explanation for the deer's demise—the male's huge antlers. Some scientists have suggested this exaggerated feature—the result of females preferring stags with the largest antlers, possibly because they advertised a male's fitness —contributed to the mammal's downfall. They say such antlers would have been a serious inconvenience in the dense forests that spread northward after the last ice age. But, Lister said, "That's a hard argument to make, because the deer previously survived perfectly well through wooded interglacials [warmer periods between ice ages]." Some research has suggested that a lack of sufficient high-quality forage caused the extinction of the elk. High amounts of calcium and phosphate compounds are required to form antlers, and therefore large quantities of these minerals are required for the massive structures of the Irish Elk. The males (and male deer in general) met this requirement partly from their bones, replenishing them from food plants after the antlers were grown or reclaiming the nutrients from discarded antlers (as has been observed in extant deer). Thus, in the antler growth phase. Giant Deer were suffering from a condition similar to osteoporosis. When the climate changed at the end of the last glacial period, the vegetation in the animal's habitat also changed towards species that presumably could not deliver sufficient amounts of the required minerals, at least in the western part of its range.

F. The extinction of megafauna around the world was almost completed by the end of the last ice age. It is believed that megafauna initially came into existence in response to glacial conditions and became extinct with the onset of warmer climates. Tropical and subtropical areas have experienced less radical climatic change. The most dramatic of these changes was the transformation of a vast area of north Africa into the world's largest desert. Significantly, Africa escaped major faunal extinction as did tropical and sub-tropical Asia. The human exodus from Africa and our entrance into the Americas and Australia were also accompanied by climate change. Australia's climate changed from cold-dry to warm-dry. As a result, surface water became scarce. Most inland lakes became completely dry or dry in the warmer seasons. Most large, predominantly browsing animals lost their habitat and retreated to a narrow band in eastern Australia, where there was permanent water and better vegetation. Some animals may have survived until about 7000 years ago. If people have been in Australia for up to 60 000 years, then megafauna must have co-existed with humans for at least 30 000 years. Regularly hunted modem kangaroos survived not only 10 000 years of Aboriginal hunting, but also an onslaught of commercial shooters.

G. The group of scientists led by A.J. Stuart focused on northern Eurasia, which he was taking as Europe, plus Siberia, essentially, where they 've got the best data that animals became extinct in Europe during the Late Pleistocene. Some cold-adapted animals, go through into the last part of the cold stage, and then become extinct up there. So you've actually got two phases of extinction. Now, neither of these coincide — these are Neanderthals here being replaced by modem humans. There's no obvious coincidence between the arrival of humans or climatic change alone and these extinctions. There's a climatic change here, so there's a double effect here. Again, as animals come through to the last part of the cold stage, here there's a fundamental change in the climate, reorganization of vegetation, and the combination of the climatic change and the presence of humans -- of advanced Paleolithic humans — causes this wave of extinction. There's a profound difference between the North American data and that of Europe, which summarize that the extinctions in northern Eurasia, in Europe, are moderate and staggered, and in North America severe and sudden. And these things relate to the differences in the timing of human arrival. The extinctions follow from human predation, but only at times of fundamental changes in the environment.

Questions 28-32

 

Summary

Complete the following summary of the paragraphs of Reading Passage, using no more than three words from the Reading Passage for each answer. Write your answers in boxes 28-32 on your answer sheet.


Having been preserved well in Europe and central Asia, the remains of the Irish elk was initially found approximately _______28____. Around _____29______, they were driven to live in the plain after being restricted to the Ural Mountains. Hunting was considered as one of the important factors of Irish elk's extinction, people have not started hunting until______30______ when Irish elk used to get through under a variety of climatic fluctuations.

The huge antlers may possibly contribute to the reason why Irish elk extinct, which was highly controversial as they live pleasantly over the span of____31_____. Generally, it is well-known that, at the last maximum ice age, mammals become extinct about ______32_____.

Questions 33-35

Answer the questions below.

Choose NO MORE THAN THREE WORDS AND/OR A NUMBER from the passage for each answer.

33. What kind of physical characteristics eventually contributed to the extinction of Irish elk?

34. What kind of nutrient substance needed in maintaining the huge size of Irish elk?

35. What geographical evidence suggested the advent of human resulted in the extinction of Irish elk?

Questions36-39

Matching choose the letter A-D and fill in box 36-39

A. Eurasia 

B. Australia

C. Asia

D. Africa

36 the continents where humans imposed little impact on large mammals extinction

37 the continents where the climatic change was mild and fauna remains

38 the continents where both humans and climatic change are the causes

39 the continents where the climatic change along caused a massive extinction

40. Which statement is true according the Stuart team's finding?

A. Neanderthals rather than modem humans caused the extinction in Europe

B. Paleolithic humans in Europe along kill the big animals such as Giant deer

C. climatic change was not solely responsible for the mega fauna extinction in Europe

D. moderate and staggered extinction was mainly the result of fundamental climatic change

 

Reading Test 4

Section 1

You should spend about 20 minutes on Questions 1-13 which are based on the Reading Passage below.



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