Computer maintenance technician (Professions in IT)

1. A Computer maintenance technician is called a support technician. He or she is in charge of proper operation of hardware and software.

All workstations, including printers should function properly. If there is a stop in the process, the computer maintenance technician trouble-shoots all the parts of the computer systems.

2. In order to perform this job a technician must have deep knowledge of hardware and software. A person doing this job should have analytical mind to find out what has caused a particular computer problem.

3. Very often IT maintenance technicians in large companies help remote users calling them by phone. To troubleshoot remote machines a support technician must know how to use remote maintenance tools so that he/she can remotely reconfigure the machine. When a support technician works at a call center he/she has to deal with users with different levels of computer knowledge.

4. To help a user remotely a hot-line technician should be able to listen to callers and ask right questions. The questions to be asked will be different depending on the level of technical knowledge a caller with a problem has.

A hot-line technician should decide how much technician jargon to use depending or the level of the user’s computer knowledge.

Task 8

Ответьте на вопросы. Answer the questions.

1. What is a computer maintenance technician in charge of?

2. What does an IT technician do when the computers fail to operate?

3. Why must specialists in this job have an analytical mind?

4. Can a hot-line technician always use a lot of technical jargon to help users with computer problems?

5. Why is knowledge of remote maintenance tools so important for hot-line technicians?

6. Would you like to be a hot-line technician in a call center?

7. Have you got an analytical mind to troubleshot problems with hardware of software?

Task 9

Вставьте необходимое слово или несколько слов из рамки и закончите предложения. Insert the right word from the box and finish the sentences.

Troubleshoots; a hot-line technician; remote maintenance tools; in order to perform his duty; user’s level of computer knowledge; a maintenance technician or support technician; work stations

1. A person who is in charge of faultless operation of computer systems is called ____________________________.

2. If he or she works at a call center in a large computer company and helps computer users by phone, he or she is called ______________________.

3. A support technician must have deep knowledge of hardware and software ____________________________.

4. To troubleshoot remote machines is often a difficult task and a hot-line technician must know how to use ________________________ and reconfigure the remote machine.

5. A hot-line technician has to ask users a lot of questions which will depend on the _____________________________.

6. If a maintenance technician performs his duties well, all _______________ function properly.

7. To find the trouble with the computer system, a technical support technician __________________ all the parts and connections of the computer system.

 

 

Task 10

Укажите номер параграфа, в котором сказано о:

Read the text again and write the number of the paragraph which tells about:

A	The type of mind a computer maintenance technician must have to perform his/her duties;
B	How to help remote users;
C	Technical means to reconfigure remote machines;
D	Duties of a computer maintenance technician;
E	Necessity to limit technical jargon when speaking with some inexperienced users.

Variant 3

Task 1

Переведите предложения, помня, что глагол “be” (am/is/are/was/were/will be) выполняет несколько функций в предложении.

Translate sentences, keeping in mind about many functions of the verb “be” (am/is/are/was/were/will be) in the sentence.

1. Data Base Management System is DBMS.

2. We are to study a few new special subjects this year.

3. Te test is performed every month.

4. Are you studying for a Bachelor’s degree in Applied Informatics?

5. They were not informed about the conference in time.

 

Task 2

Переведите предложения, помня, что глагол “have”(have, has, had, will have) выполняет несколько функций в предложении.

Translate sentences, keeping in mind about many functions of the verb “have” (have, has, had, will have) in the sentence.

1. The It department has a few new vacancies.

2. They have to upgrade the computer facilities.

3. Did you have Programming last year?

4. We have just started testing the new software.

5. The data base has been lost.

 

Task 3

Так выглядит реклама компьютерного магазина на английском языке. Расшифруйте сокращения, о каком компьютере идет речь?

This is a computer ad (advertisement). Decipher abbreviations, what computer is advertised?

· 1 GB 333MHz DDR SDRAM

· Intel Pentium M 725 processor (1 GHz, 2 MB L 2 cache, 400 MHz FSB)

· 17˝ TFT wide screen XGA (1440 x 900)

· Integrated 8 x DVD + RW Drive

Task 4

Подчеркните сказуемое и переведите предложение. Underline the predicate and translate the sentences.

 

1. The vacancy of a programmer was advertised in the local newspaper.

2. Financial operations were computerized and that made the work of people in finance sector much easier.

3. The testing of the new application program was not completed by IT department.

4. Bachelor of Science degree in Computer Science is required to take the position.

5. Are all PCs in the offices linked into a local network?

6. Will the data base be updated by next Wednesday?

7. Many sites are run by universities.

8.

 

Task 5

Переведите предложения, обратите внимание на подчеркнутые слова. Будьте внимательны – в предложении может быть причастие или причастный оборот, который в английском предложении не выделяется запятыми.

1. The memory added to the PC enabled it to work faster.

2. Modern Graphical User Interface (GUI) allows users to point at a r equired icon, click with a mouse and execute a task.

3. A router is a special computer directing communicatingmessages when several networks are connected together.

4. A bridge is a hardware and software combination u sed to connect the same type of networks.

5. A backbone is the main transmission path, handling the major data and connecting different LANs tog ether.

Task 6

Переведите предложения. Помните, что инфинитив может переводиться по-разному. Подчеркните инфинитив.

Translate the sentences. Keep in mind different ways of translating the infinitive. Underline the infinitive.

Safety Rules for sharing Internet Resources

1. To download unauthorized copies of software is to break the law.

2. To stop people and companies using its software, the owner of programs has a right to bring a civil action against such users. (bring a civil action against… - начать судебное преследование).

3. To punish users for copyright infringement, the government can make them pay a fine of $150 000 for each program copied.

4. The site to give more information of copyright protection is www. Cybercrime.gov.

5. Experienced on-line users follow some rules to be safer on line.

6. To protect your personal information is a priority.

7. The best thing to do is to use antivirus and anti-spam software.

Task 7

Переведите текст на русский язык.

Translate the text into Russian

Professions in IT

Database administrator (DBA)

1. The company’s information system is made up of different databases which are used by management of different levels and by various departments.

2. Punctuality, analytical mind and good communication skills are necessary for people in this job. Database administration must have very good knowledge of DBMSs which stands for database management systems.

Automating certain tasks demands knowledge of several programming languages, including the query language SQL (Structured Query Language).

DBA’s duties involve the optimizing queries, adjusting DBMS settings or fine-tuning of monitoring tools used for database access. Data Backups and restoration plans should also be developed by DBA.

3. Besides technical knowledge DBA should have good understanding of the company’s business he or she should be able to understand what users of databases need and how to develop and edit databases in accordance with their needs.

4. An ideal DBA has sufficient experience with designing information systems and UML model (UML is unified modeling language).

5. Data base administrators are called to help development teams to fix their problems or assist them to carry out complicated queries. The duty of DBA may involve technical support needed for client application users.

6. The salary of database administrators can depend on the size of the company or organization and the size and complexity of its database systems.

Task 8

Ответьте на вопросы. Answer the questions.

1. What does DBMS stand for?

2. Why should database administrators know several programming languages, including SQL?

3. What do DBA’s duties involve?

4. Do Data Base Administrators develop and edit existing databases?

5. What experience must an “ideal” DBA have?

6. What queries of development teams does DBA help to carry out?

7. Is the job of DBA attractive for you?

Task 9

А) Закончите предложения. Вставьте необходимые слова и выражения. Finish the sentences.

Database management, involve, fix, DBM Settings, automating certain tasks, optimizing queries, sufficient experience

1. DMBS stands for________________.

2. For a DBA with good knowledge of programming languages____________ is a standard task which is not very complicated.

3. The duties of DBA involve ____________and adjusting DMBS setting.

4. ___________ is necessary in all IT jobs.

5. You should know what the duties of DBA________.

6. Development teams need sometimes the help of DBA to ____________ their problems with complicated queries.

7. Without DBA nobody can change _____________.

B) Переведите предложения 2) и 7). Translate sentences 2) and 7).

Task 10

Укажите номер параграфа, в котором сказано о:

Read the text again and write the number of the paragraph which tells about:

A	The duties of the DBA
B	How the DBA help development teams
C	Responsibility of the DBA for the protection of data bases
D	Skills, knowledge and experience a good DBA must have
D	What must the DBA know for automating certain tasks.