Text 2. Emotional intelligence

M.Jeffrey

http://mqjeffrey.hubpages.com/hub/Intelligence-IQ-vs-Emotional-Intelligence-EQ http://www.wisegeek.com/what-is-an-emotional-quotient-eq.htm

funderstanding.comfunderstanding.comfunderstanding.com

PRE-READING

Activity 1. Predict what the text may be about.

Emotional intelligence skills include but are not limited to empathy, intuition, creativity, flexibility, resilience, stress management, leadership, integrity, authenticity, intrapersonal skills and interpersonal skills (Peter Salovey, John Mayer, Daniel Goleman). "Emotional intelligence involves putting yourself in other people's shoes and understanding what their needs or motives might be" (Vickers). It is measured in EQ, which stands for Emotional Intelligence Quotient.

 

One particularly popular setting that employs attempts at measuring EQ is the corporate world. Many businesses utilize EQ tests to help their employees determine and measure their emotional responses to various situations. To be successful and survive in today's society, individuals need to have the necessary communication and organizational skills to make sound decisions and interact with each other.

 

Goleman argues that an individual's success at work is 80% dependent on the emotional quotient and only 20% dependent on the intelligence quotient. This is because EQ components are useful in assisting employees with decision-making in areas like teamwork, inclusion, productivity, and communication.

The Components of EQ

 

Emotional intelligence is measured using 5 major components and 15 subcomponents:

1. Intrapersonal Skills (ability to understand and apply personal emotions)

* Self Esteem (ability to accept oneself as basically good)

* Emotional Self Awareness (ability to recognize one's own feelings, which allows us to manage them and make better decisions. It is important to be positive even when challenged because it results in more focused thinking)

* Assertiveness (ability to express feelings, beliefs, and thoughts without becoming antagonistic and uncooperative towards others)

* Independence (ability to be self-directed and self-controlled in ones thinking and actions and to be free of emotional dependency)

* Self Actualization (ability to realize one's potential)

2. Interpersonal Skills (people skills)

* Empathy (understanding the feelings of others, which enables us to respond appropriately to changes in the emotional climate of others)

* Social Responsibility (being a cooperative, contributing, and constructive member of various social groups)

* Interpersonal Relationships (ability to establish and maintain mutually beneficial relationships noted for their intimacy and by the giving & receiving of affection, whether as a lover, friend, family member, or a loyal employee)

3. Stress Management (ability to handle challenges)

* Stress Tolerance (ability to handle difficult situations without ‘falling apart')

* Impulse Control (ability to resist or delay an impulse, drive, or temptation to act; controlling the need for "instant gratification")

4. Adaptability (ability to react quickly, appropriately, and efficiently to change)

* Reality Testing (ability to assess the correspondence between what is experienced and what objectively exists; knowing what you want to do vs. what you actually can do)

* Flexibility (ability to adjust one's emotions, thoughts, and behaviors to changing situations and conditions)

* Problem Solving (ability to identify and define problems as well as to generate and implement potentially effective solutions)

General Mood

* Optimism

* Happiness

VOCABULARY FOCUS

Activity 2. Find antonyms or synonyms in a dictionary:

1) beneficial 2) tolerant 3) interpersonal 4) flexible 5) effective 6) integrity

7) cooperative 8) sound 9) determine

Activity 3. Give nouns suiting the definitions:

1) ability to understand and apply personal emotions

2) understanding the feelings of others

3) a bility to handle difficult situations without “falling apart”

4) ability to express feelings, beliefs, and thoughts without becoming antagonistic and uncooperative towards others

5) ability to realize one's potential

6) ability to accept oneself as basically good

7) ability to recover quickly from illness, change, or misfortune;

8) please or satisfy sb

GRAMMAR FOCUS

Activity 4. Ask questions 1) What?.2) Whom? 3) Who? 4) Whose? 5) What kind of? 6) What for? to the sentence below:

Many businesses utilize EQ tests to help their employees measure their emotional responses to various situations.

 

Activity 5. Translate the following questions into English:

1) Как ты думаешь, действительно ли «эмоциональная интеллигентность» важна?

2) Как ты думаешь, какие из «мягких» умений наиболее важны?

3) Как ты думаешь, действительно ли напористость - это положительное качество человека?

4) Как ты считаешь, какими из компонентов эмоциональной интеллигентности ты обладаешь?

5) Как ты думаешь, ты можешь контролировать свои эмоции?

6) Как ты думаешь, каким образом можно поднять свою самооценку?

WHILE-READING

 

Activity 6. What do the following qualities enable us to do/be?

1) interpersonal skills; 2) resilience; 3) assertiveness; 4) empathy; 5) impulse control; 6) tolerance; 7) emotional intelligence

 

Activity 7. Read the text and comment on each component of EI:

1) what each component (subcomponent) means

2) why it is un/important

POST-READING

Activity 8. Answer the questions in Activity 5.

Activity 9. Discuss with your partner:

1) to what extent emotional intellifence is characteristic of you

2) what and how can help one to foster it in oneself

Activity 10. Watch the video about EI “ Emotional Intelligence and Success in the Future” http://www.youtube.com/watch?v=D71FBakjcew&feature=related) and:

1. define the following:

a) emotional intelligence

b) elusive

c) to harness EI

d) self-efficacy

e) academic pressures

2. say:

a) why it is crucially important

b) what methods of testing EI have been used

c) if and how it helps to manage academic pressures

d) in what spheres of life it appears to be useful

Activity 11. Watch the video “Secrets for dealing with difficult people ”

(https://www.youtube.com/watch?v=Xg5YQlj7HMo) and:

1) name the categories of difficult people mentioned in it;

2) say what advice the presenter gives for dealing with such people;

3) think of other kinds of difficult people and ways of handling them.