Должность, которую хотели бы получить.

Образование: учебные заведения, курсы, степени и звания.

Опыт: предыдущая работа, адреса, как долго работали на той или иной должности, какие поручения выполняли и т.д.

Дополнительные сведения: умения (skills), хобби и т.д.

Внешность и личные характеристики.

Рекомендации: можно указать имя вашего прежнего работодателя и его контактный телефон и приложить рекомендации к резюме. Можно также указать в резюме “Available on request” (это значит, что вы готовы предоставить рекомендации, как только об этом вас попросит ваш нынешний работодатель).

Дата и подпись.

Photo

Name: Isabella Rosetti

Age: 35

Marital status: Single

Education: Princeton University – Master’s degree in Business Administration

Experience: Advertising agency for the last eight years. Important position liaising with clients and managing a team of 10 people. Previously worked as Sales Manager in a department store.

Outstanding achievement: Got a contract with a major advertiser.

Skills: Fluent Italian, judo expert.

Personality/appearance: Well dressed and self-confident. Good sense of humour.

Comments: Positive reference, but employer suggested she sometimes took days off work with no good reason. Several good ideas for increasing revenue, e.g. by setting up beauty centres in our clubs.

References: Available upon request.

 

Факс

FAX

FALCON HOTELS FAX TOAlice Wong Fax №00 852 7514329 FROMZofia Nadstoga, Fax №020 7945 2647 Reservations Dept. Falcon Hotels   Date 5 July № of pages(including this) 1   Dear Ms Wong This is to confirm your booking for a single room from 20 July to 27 July inclusive at a rate of £150.00 per night. As requested, we will hold your room until midnight on the day of your arrival. We look forward to meeting you shortly.   Yours sincerely Zofia Nadstoga Reservations Manager

Электронное сообщение

E-mail

Subject: Friday’s meeting

From: Harry King

To: [e-mail]

cc: [e-mail]

bcc: [e-mail]

 

Tom

Just to confirm that we will be able to attend the meeting next Friday.

I’ll be with our Sales Director, Mary Fowler.

 

Harry

 

 

cc (carbon copy) – копия данного письма отправлена еще кому-либо (Mary Fowler);

bcc (blind carbon copy) – копия данного письма отправлена определенному человеку, причем никто больше об этом сообщении не должен знать (Claudia).

Конверт

Envelope

New Jersey Power Company 5696 South 23 Road Ridgefield, NJ 08887   Mr. Frederick Wolf Director of marketing Smith Printing Company 590 Sixth Avenue Milwaukee, WI 53216

На конверте слева указан адрес отправителя (return address), справа – адрес получателя (mailing address). Адресат (addressee), то есть лицо, которому направлено письмо – Mr. Frederick Wolf. ZIP Code (амер. Zone Improvement Plan – план почтовых зон) или Postcode (брит.) – почтовый индекс.

Почтовый индекс отправителя (ZIP Code in the return address) – NJ 08887;

почтовый индекс получателя (ZIP Code in the mailing address) – WI 53216.

Письмо – запрос

Letter of enquiry/request

Dear Mr. C. Brown,

We are a large record store in the centre of Manchester and would like to know more about the CDs and DVDs you advertised in last month’s edition of Hi Fi. Could you tell us if the products are leading brand names, or made by small independent companies, and if they would be suitable for recording classical music, games and video?

We would appreciate it if you send us some samples.

 

Yours faithfully,

Mr. Stephen Vader

Director of Marketing

 

Существует ряд других писем: письмо-уведомление (letter of advice), письмо-рекламация (letter of complaint), письмо-подтверждение (letter of confirmation), письмо-извинение (letter of apology), письмо-заявление о приеме на работу (letter of application), письмо-соболезнование и т.д. Структура этих писем такая же, как и у письма-запроса, отличаются они по содержанию.

Письмо-извинение

Letter of apology

Dear Mr. Leeson,

We regret to inform you that the deliveries have to be postponed for 1-2 weeks owing to the difficulties our suppliers are having at the moment.

We hope for your understanding.

 

Yours truly,

Mr. Garten.

Письмо-заявление о приеме на работу

Letter of application

Dear Sirs,

Your advertisement for a computer programmer in The Leeds Newspaper interests me very much because five years of experience have qualified me to work for a company like yours.

I would be grateful if you could send an application form and further information about the salary and working conditions. I would be very grateful if you would give me an interview.

I look forward to hearing from you.

 

Sincerely yours,

Michael Bolen.

 

TESTS

1. Перед Вами конверт

MaxOut Health Corporation 233 Seneca Street (1)Lester, (2) PA 19029 (3) Mrs. Tina Packer Sales Manager (4) Fast Company (5) Fifth Avenue Washington, (6) DC 20547

 

Соотнесите информацию под определенным номером на конверте с тем, что она обозначает.

the town the letter comes from

the ZIP Code in the return address

the addressee

the addressee’s company name

the street name in the mailing address

the ZIP Code in the mailing address

 

2. Определите, к какому виду делового документа относится представленный ниже отрывок

 

Dear Sirs,

When unpacking the consignment of goods delivered by you we found that out of 6 cartons 3 cartons proved to be damaged. They seem to have been packed while the painting was still wet, and the tissue paper stuck to them.

We ask you for instructions. Should we send the cartons back?

 

Yours faithfully,

Mr. Brown.

 

1. Letter of apology

2. Letter of application

3. Letter of complaint

4. Letter of enquiry

 

3. Расположите части делового письма в правильном порядке

1) Mr. Bob Duncan, Work International, 98, Stratford street, London E14 9TE, Telephone [phone] Fax [phone]

2) Rua 13 de Maio, 1878/37, GEP 01327, São Paulo, Brazil

3) I would like to apply for a job in a holiday village in Scotland as advertised in “The Independent”. I’m Brazilian and I would like to come to Britain but I have never been there before. I’m 20. I work as a secretary. I study English in the evenings after work. I would like to work in Scotland very much because I want to practice my English.

4) 12 August 2007

5) Dear Mr. Duncan,

6) I look forward to hearing from you.

Yours sincerely,

Larissa Severo

 

4. Определите правильную последовательность разделов резюме

Education

References

Personal details

Date and signature

Skills

Professional experience

 

5. Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки

 

(1)…: All departments

From: Lisa Taylor

(2)…: Annual corporate plan

May I remind you all to send me your (3)….as to participating in the next year fairs and exhibitions. After detailed discussion the approved propositions will be included into our corporate plan. A report on the previous participation experience, with the (4).... and efficiency analysis, should be submitted by 1^st October.

(5)…..

1) suggestions

2) L.T.

3) To

4) Subject

5) drawbacks

 

6. Определите, к какому виду делового документа относится представленный ниже отрывок

 

Date: 7 May

Time: 16.00

Venue: Room 12, Youth Club

 

1. Mike’s book presentation.

2. Mr. Brown’s business trip to Tokyo.

3. Plans for participating in the International Fair of Technology and Means of Communication.

4. Date of next meeting.

 

1) Contract

2) Memo

3) E-mail

4) Agenda

5) Fax

 

 

 

Образец АПИМ

 

1. His current interest was… and development, but she has changed field

a) residence

b) resistance

c) research

d) reputation

 

2. Let` s stop at this restaurant for a quick…

a) meal

b) menu

c) smile

d) walk

 

3. The computer memory is used for…

a) making

b) writing

c) storing

d) printing

 

4. … is the physical equipment & components of any computer system

a) hardware

b) firmware

c) shareware

d) software

 

5. A shorter, more … meeting that leaves time for work

a) productiveness

b) productive

c) production

d) productivity

 

6. It was a good idea of … to go swimming this after noon

a) yourself

b) yours

c) your

d) you

 

7. The grass there was much … than on the upper field

a) more long

b) the longest

c) longer

d) long

 

8. The oldest living tree in the world grows in … California

a) an

b) the

c) –

d) a

 

9. The Pyramids were built … people who lived a long time ago

a) of

b) by

c) after

d) with

 

10. Begin with a minute … two of small talk

a) and

b) or

c) but

d) if

 

11. Do you want a sandwich? – No, thanks. I … just … lunch

a) had … had

b) was … having

c) am … having

d) have … had

 

12. … of her arrival, I went to see her

a) Being told

b) Telling

c) To tell

d) Told

 

13. Paul insisted … visiting his parents

a) on

b) –

c) of

d) to

 

14. Your face seems familiar to me. We … have met somewhere

a) need

b) ought

c) must

d) should

 

15. Выберите реплику, наиболее соответствующую ситуации общения

Guest: “____________”

Hostess: “Oh, I` m glad you enjoyed it”

a) Enjoy your meal

b) The meal wasn’t as bad as I expected

c) The meal was absolutely delicious

d) The meal was rather good

 

16. Shop assistant: “Can I help you?”

Customer: “________________”

a) No, it` s all right, thanks, I` m just looking

b) No, that` s not necessary

c) Oh, good. I` m so glad to have met you

d) Fine

 

17. Student: “Have you had time to mark my composition?”

Teacher: “________________”

a) Oh, dear, you look awful, what` s the matter with you?

b) Yes, it was quite good, and I’ve underlined the mistakes you’ve made

c) Yes, I have

d) Yes, and I do hope you don` t mind my saying this but you’ve made one or two tiny mistakes

 

18. Boss: “Do you see what I mean?”

Employee: “______________”

a) Yes, but I` m not sure I quite agree

b) I don` t think so

c) Yes, and I don` t agree with you

d) Yes, do, please

 

19. The UK of G.B. and Northern Ireland consists of …

a) two parts

b) four parts

c) five parts

d) three parts

 

20. How many stripes are there on the US flag?

a) 13

b) 31

c) 20

d) 17

 

21. French is an official language in …

a) India

b) Canada

c) Sweden

d) New Zealand

 

22. The President of the USA is chosen in a national election for_________ term of office.

a) a two-year

b) a four-year

c) a five-year

d) a three-year

 

23. Net origin

 

1. In the 1960, researchers began experimenting with linking computers. They

wanted to see if computers in different locations could be linked using a new

technology known as packet switching. This technology, in which data

meant for another location is broken up into little pieces, each with its own

“forwarding address” had the promise of letting several users share just one

communications line. Their goal was not the creation of today`s

international compute-using community, but the development of a data

network that could survive a nuclear attack.

 

2. Previous computer networking efforts had required a line between each

computer on the network, sort of like a one-track train route. The packet

system allowed to create data highway. Each packet was given the computer

equivalent of a map and a time stamp, so that it could be sent to the right

destination, where it would then be reassembled into a message the computer

or a human could use.

This system allowed computers to share data and researchers to exchange

electronic mail, or e-mail. In itself, e-mail was something of a revolution,

offering the ability to send detailed letters at the speed of a phone call.

 

3. As this system grew, some college students developed a way to use it to

conduct online conferences. These started as science – oriented discussions,

but they soon branched out into virtually every other field as people

recognized the power of being able to “talk” to hundreds, or even thousands,

of people around the country.

 

4. In the 1980s, this network of networks, which became known as the Internet,

expanded at a phenomenal rate. Hundreds, then thousands of colleges,

research companies and government agencies began to connect their

computers to this worldwide Net. Some companies unwilling to pay the high

costs of the Internet access (or unable to meet strict government regulations

for access) learned how to link their own systems to Internet, even if “only”

for e-mail and conferences. Some of these systems began offering access to

the public. Now anybody with a computer and modem, persistence and a

small amount of money could tap into the world.

 

Определите, является ли утверждение:

Students can reach library resources through the Internet.

a) в тексте нет информации

b) истинным

c) ложным

 

24.Определите, является ли утверждение:

E-mailing gave people the opportunity to send letters at the speed of a phone

call.

a) в тексте нет информации

b) истинным

c) ложным

 

25.Определите, является ли утверждение:

Some college students began experimenting with linking computers in the

1960s.

a) в тексте нет информации

b) истинным

c) ложным

 

26.Определите, является ли утверждение:

A packet switching technology was designed to create a computer-using

community.

a) в тексте нет информации

b) истинным

c) ложным

 

27.Укажите, какой из абзацев текста (1,2,3,4) содержит следующую

информацию:

Highway systems created, worldwide Net could be expanded at a

phenomenal rate.

a) 1

b) 3

c) 4

d) 2

28.Укажите, какой из абзацев текста (1,2,3,4) содержит следующую

информацию:

Some systems of public access to Internet are not too expensive for their users.

a) 1

b) 2

c) 4

d) 3

 

29.Ответьте на вопрос:

What is the main advantage of the packet system?

a) The main advantage of this system is in the fact that it serves as a means of surviving nuclear attacks.

b) The main advantage of this system is in the fact that it helped to create many – track data route

c) The main advantage of this system is in the fact that it supports the development of new projects

d) The main advantage of this system is in the fact that it doesn’t allow numerous users to share a communication line

 

30.Определите основную идею текста:

a) The development of the Internet in the 20^th c

b) “Talking” around the country

c) E-mail service provided by the Internet now a days

d) Online conferences as science-oriented discussions

 

31. Расположите части делового письма в правильном порядке

Food machines

I look forward to hearing from you.

Yours sincerely,

Simon Tramp

Sales Manager

 

6 Pine Estate, Bedford Road, Bristol, UB 28 12 BP

Telephone [phone] Fax [phone]

 

Thank you for your letter. I am afraid that we have a problem with your

order. Unfortunately, the manufacturers of the part you wish to order have

advised us that they can’t supply it until November. Would you prefer us

to supply a substitute, or would you rather wait until the original parts are

again available?

 

James Sawyer, Sales Manager, Electro Ltd Perry Road Estate, Oxbridge

UN 54 42 KF

 

Dear Mr. Sawyer

 

6 August 2005

 

32.Ответьте на вопросы, пользуясь информацией на конверте

New Jersey Power Company 5695 South 23 Road (1) Ridgefield, (2)NJ 08887 (3) Mr. Frederick Wolf Director of Marketing (4) Smith Printing Company 590 (5)Sixth Avenue Milwaukee, (6)WI 53216

 

1. What is the ZIP Code in the return address?

2. What is the ZIP Code in the Mailing address?

3. Who is the addressee?

4. What town does the letter come from?

5. What is addressee’s company name?

6. What is the street name in the mailing address?

 

6

 

1

 

4

 

5

 

 

33.Определите правильную последовательность разделов резюме

Skills

Education

References

Activities

Personal Details

Professional experience

34. Выберите слова или сочетания слов для заполнения пропусков так, чтобы они отражали особенности оформления служебной записки

1) ________: Secretarial Supervisor

2) ________: Claire Mc. Elroy

3) ________: Demonstration of new office equipment

The 4) ______ of SmartEquipment will visit us on 28 April to demonstrate their new computer and fax – machine which you are sure to be interested in. Please arrange the time to meet him so that all your staff could be present

5) ________

 

To

C.M.

Subject

 

Sales Manager

 

From

 

 

CONTENTS

English-speaking countries

 

The United States of America_______________________________________2

The United Kingdom of Great Britain and Northern Ireland_______________93

Canada________________________________________________________140

 

Speech habits___________________________________________________167

 

Business correspondence__________________________________________198

 

The example of tests______________________________________________212