Are the following statements True or False?

1. During negotiations, one should treat an opponent with respect and consideration at all times.
True
False

2. In "competitive" negotiations, the two parties try to establish a common goal.
True
False

3. Prior to engaging in negotiations it is wise to consider one's own "bottom-line".
True
False

4. When in salary negotiations, employees should "low-ball" in their opening remarks.
True
False

5. Markus had no "bargaining power" compared to his boss, Louis.
True
False

6. One key to effective conflict-resolution is to deal with issues rather than personalities.
True
False

7. It may be possible to detect that a counterpart is lying by observing body language.
True
False

8. One should never admit to agreeing with an opponent during the course of negotiations.
True
False

9. Markus intimidated Louis into accepting his terms by threatening to quit.
True
False

10. Louis used last-minute tactics such as acting as though he was "Mr. Nice Guy".
True
False

What is negotiation?

a. is the process of presenting a topic or question to an audience. It is typically a demonstration, lecture, or speech meant to inform, persuade, or build good will.

b. is a dialogue between two or more people or parties intended to reach an understanding, resolve points of difference, to gain advantage for an individual or collective, or to craft outcomes to satisfy various interests.

2. What is the main key for successful negotiation?

a. Rehearsal

b. Win-win strategy

c. Aggressive strategy

3. What is “win-win strategy”

a. One popular method that is rated according to their marketing assertiveness, their risk propensity, financial leverage, product innovation, speed of decision making, amongst others.

b. It is is an approach to negotiation in which the parties structure an outcome so that all leave with a desirable result. Win-win negotiation focuses on building mutually beneficial agreements and is achieved through the process of bargaining which seeks to succeed through cooperation, collaboration and accommodating

4. What can help you to deal with your negotiation fears.

a. Your weak opponents

b. Rehearsal

c. Good strategy

d. Bribe

5. What is more than just a dollar amount?

a. Bribe

b. Leverage

c. Objectives

d. Offer

Presentations

b) Are the following statements True or False?

c) Начало формы

d) 1. An OHP is for the display of 35mm slides.
True
False

e) 2. A document distributed to an audience is called a 'handout'.
True
False

f) 3. There are only two ways in which we can modulate our voice.
True
False

g) 4. Eighty percent of the information that we absorb is absorbed visually.
True
False

h) 5. A barchart can be horizontal or vertical.
True
False

i) 6. Active verbs are more powerful than passive verbs.
True
False

j) 7. Signposting is a technique used only during the introduction of a presentation.
True
False

k) 8. 'To rehearse' means 'to write'.
True
False

l) 9. It is important to give as much information on a graphic as possible.
True
False

m) 10. Indelible markers are intended for use with flipcharts, not whiteboards.
True
False

Business Letter Self-Assessment Test

Are the following statements True or False?

With block format, all paragraphs are indented

True False

In business letters a salutation is generally followed by a comma or a colon

True False

Business letters should be simple and easy to read

True False

It is advisable to wait a day between writing and sending an important letter

True False

The Date on a business letter should appear after the salutation

True False

An ''Enclosure'' note should appear below the typed name of the sender at the end of the letter

True False

7The first paragraph of a business letter should be comprised entirely of ''small talk''

True False

Contact information generally appears in the closing paragraph of the letter

True False

Identifying the audience is one of the first steps in planning a business letter

True False

It is considered standard formatting to include the recipient's address before the salutation in a business letter

True False

Business letters

	On your letter of application, your name should appear:
			at the top, on the right
			at the bottom
			at the top and at the bottom
	If you start your covering letter 'Dear Mr Lincoln', you could end it:
			Yours faithully
			Sincerely
			Best wishes
	The abbreviation for 'Doctor' is:
			Doc.
			Doc
	+		Dr
	What date is represented by '04/11/58'?
			4 November 1958
	+		11 April 1958
			don't know
	In your covering letter and CV/resume it is best to use:
	+		active verbs
			passive verbs
			doesn't matter
	How many pages should a CV/resume usually be?
			as many as necessary to include all the details of your life history
	+		1 or 2
			at least 3
	What is the standard paper size in the USA?
	+		Letter (8 1/2 x 11 inches)
			A4 (210 x 297 millimetres)
			Executive (7 1/4 x 10 1/2 inches)
	The principal objective of your CV/resume is to:
			get you the best possible job
			demonstrate your literacy skills
	+		get you an interview for a job
	The letter that you send with your CV/resume is called:
	+		a cover letter
			an application form
			a memorandum of intention
	In the English-speaking world, a CV/resume and its accompanying letter should usually be:
			typed or word-processed, both of them
	+		the CV/resume typed or word-processed, the letter hand-written
			both of them should be hand-written to reveal your true personality

Vocabulary Quiz Meetings

1. We ran out of time and were forced to adjourn the meeting

a) allocate b) address c) adjourn d) accomplish

2. If you have a comment please wait until Marie has finished speaking

a) commence b) comment c) formality d) implement

3.The board members couldn’t come to a consensus so they had to hold a vote.

a) grievance b) designate c) motion d) consensus

4.Markus was away on business so proxy vote was assigned

a) a show of hands b) apologies c) proxy vote d) participant

5.Before we wrap up I want to remind everyone to sign the attendance form on the way out

a) wrap up b) strategize c) recommend d) collaborate