If your flight is delayed or cancelled.

According to Clause 99 of Federal Aviation Rules No. 82, in case of travel interruption by fault of the carrier, as well as in case of a flight delay or cancellation due to bad weather, for technical or other reasons or in case of a change to travel route, the carrier shall provide for the availability to passengers of the following services (at the departure point and waypoints):

1) mother-and-child room, for passengers travelling with a child under the age of seven;

2) two phone calls or two emails, if the departure is delayed for more than two hours;

3) refreshing drinks, if the departure is delayed for more than two hours;

4) hot meals, if the departure is delayed for more than four hours, and thereafter every six hours during the day and every eight hours during the night;

5) hotel accommodation, if the departure delay lasts eight hours or more during the day or six hours or more during the night;

6) transportation from the airport to the hotel and back, when the hotel is provided at no additional cost;

7) luggage storage.

The services listed in Clause 99 of Federal Aviation Rules 82 shall be provided to passengers free of charge.

Each case of a carrier’s failure to comply with passenger transportation rules or to provide the services required in the event of a flight delay or cancellation should be reported to the Moscow Prosecutor’s Office for Air and Water Transport Law Enforcement or to the Moscow Interregional Transport Prosecutor’s Office.

Comprehension

Task 13. Make a glossary. Choose seven words to remember. Make up 5 sentences using as many words as you can and ask your partner to translate them.

Task 14. Speak about:

 1) the amenities for passengers;

2) the facilities for planes;

3) the people who work at the airport.

4) available facilities if your flight has been cancelled;

5) what to add to the list of facilities in the airport to make people more comfortable in case of the delayed flights or other force majeure circumstances.

 

III. LANGUAGE WORK

Vocabulary Practice.

Task 15. Complete the sentences with the correct form of these phrasal verbs.

pass through   fill in give back  check in for   fill in  step through  take off    move on   hand over  inflict to look through    go on look up

 

1) They arrived at the airport late and saw their plane ____________.

2) When you ____________ your flight you ____________ your baggage except carry-on luggage.

3) When I ____________ security check I had to ____________ the metal detector.

4) I ____________ the declaration form and presented it to the customs officer.

5) He ____________ working in shifts at the passenger control until he ____________ to the investigation department.

6) The customs official asked me a few questions about the contents of my baggage, stamped the declaration form and ______ it ______ to me.

7) Such thoughtless actions can actually ____________ to life of other people.

8) She was so busy __________ that did not even _________ when I called her.

 

 

Task 16. Find the word that doesn’t fit the group and explain why. See Conversational Formulas.

 

1) arrive – leave – come – reach – approach

2) passport – ticket – receipt – boarding pass – seat number

3) flight attendant – customs officer – policeman – border guard

4) plane – train – bus –bike – taxi

5) gift – souvenir – present – bribe

 

 

Task 17. Match left and right and translate the sentences:

1. The assessment and collection of duties and taxes have always been	E	a) to classify merchandise and collect the duty.
2. Laboratory analyses are performed in order		b) to collect proper duty and to prevent smuggling.
3. This cargo document is		c) to target the more sophisticated violators of customs laws and regulations.
4. Effective passenger and baggage control is necessary		d) improper amounts of duty to be collected.
5. Investigation of customs violations is performed		e) one of the main functions of customs organizations.
6. Errors in merchandise classification often result in		f) basis for goods valuation.

 

 

Task 18. a)Study the table.

word	Meaning	example
ONE	the number	One man, no man.
	someone or something of a type that has already been mentioned	The students who do best in exams are not always the ones with the best brains.
	people in general	One doesn’t often get the chance to talk to a President.

b) Translate the text.

    The problem of drug abuse is an international one. It destroys individuals and communities. There are two very important elements in the fight against drugs. One is the reduction of demand and the other is the reduction of supply. It is the reduction of supply which is the aim of law enforcement agencies around the world. One of their principal aims is to encourage international cooperation.

c) What does the word “ONE” refer to in the text?

 

 

Task 19. Work with the dictionary to find out the meanings of the words.

 

duty – 1) _______________

2) _______________

It’s our duty to inform the passengers about the changes in the law.

When you bring alcohol or cigarettes above the fixed quotas into a country, you have to pay the duty.

 

free – 1) _______________

      2) _______________

He was found not guilty and walked free from the court.

If something is free from tax, you don’t have to pay tax on it.

 

stamp– 1) _______________

 2) _______________

The passenger was taking out a big collection of stamps.

The official put his personal stamp on the documents when he accepted it for clearance.

 

drug– 1) _______________

 2) _______________

The big drug companies make huge profits.

Parents should talk openly to their children about the dangers of drug abuse.

The team was banned from the Olympics after failing a drug test.

Task 20. Use the words below to complete the text.

Civil, crew, checks, dedicated, freight, handlers, supplies, surveillance, stationary, search