Письма-уведомления, письма-запроса

Notes:

1. contract - контракт

2. memo = memorandum - памятная записка

3. С. V. = curriculum vitae - биография (резюме)

4. an advertisement - реклама (объявление)

5. a letter of complaint-рекламационное письмо

6. a letter of application - письмо-заявление

7. a letter of inquiry - письмо-запрос

8. a letter of apology - письмо-извинение

9. a simple commercial letter - обычное деловое письмо

К какому виду делового письма относится этот отрывок. 1

Terry Spencer keeps parking his car in front of the main door. I have told him before that this space is reserved for the Managing Director. Can you tell him again?

a) CV     b) Contract    c) Letter of application d) Memo

2

Dear Sir or Madam

Please note that our firm will be trading from a new address from August 15 and address all future correspondence to....

a) Letter of complaint          c) Letter of apology

b) Letter of application         d) Simple Commercial letter

51

3

Education:       Park High School

Experience:      Twenty years in US army - Physical Fitness Instructor.

Travelled all over the world. Left army three years ago. Has taken courses in marketing, management and computing. Over the last two years has run a fitness centre in Lower Manhattan very successfully.

Skills:              Speaks Spanish fluently. Is a successful disc jockey in a

downtown club.

a) Letter of complaint b) CV c) Letter of application d) Memo

4

Thank you for your fax dated 13 May concerning your order for 5 of our drills.

We must apologize for the delay in shipping this order. This way due to unforeseen circumstances. However, we are dealing with your order now and it will be sent without further delay.

a) Letter of apology b) Memo      c) Letter of application    d) CV

5

Responsible for training and mentoring system technicians and system designers. Also responsible for ensuring that delegated tasks are done accurately, on-time, billed within budget, and performed within the scope of the contract. Must also oversee that safety standards are adhered to. Must maintain a high degree of regard to employee and subcontractor safety.

a) Memo  b) Job advertisement c) Letter of inquiry d) Contract

52

6

г '

We are a large record store in the center of Manchester and would like to know more about the CDs and DVDs you advertised in last month's edition of "Hi Fi".

Could you tell us if the products are leading brand names, or made by small independent companies and if they would be suitable for recording classical music, games and video?

We would appreciate it if you send us some samples.

a) CV      b)Memo    c) Contract d) Letter of enquiry / request

7

I was very sorry to hear about your problems with the new medical equipment.

I have investigated the complaint and I regret to tell you that the problem is the result of faulty operation. I enclose a copy of the inspector's report-with this letter.

If you require us to repair the machine, please contact me at the number above.

a) Letter of apology c) Letter of application b) CV d) Contract

8

I am writing to inform you that the goods we ordered from your company have not been supplied correctly. This caused us considerable inconvenience.

I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again otherwise, we may have to look elsewhere for our supplies.

I look forward to hearing from you by return http: // elc. Polyu.edu

a) Memo  c) Letter of complaint b) CV d) Letter of application

53

9

Dear Mr and Mrs Galsworthy,

We have great pleasure in announcing that we shall shortly be opening a new branch of the Britannia Rock Building Society within easy reach of your home address.

We look forward to meeting you in May and would also like to take this opportunity to thank you for the trust you have placed in us in the past.

a) Simple Commercial letter              c) Contract

b) Letter of Complaint                      d) Letter of application

Оформление электронного сообщения, факса, служебной записки, повестки дня

Notes:

subject - тема, предмет разговора, повестка дня manager-заведующий, управляющий, директор order № 378 - заказ № 378 to - (предлог) — кому? - дат. падеж.

Служебная записка.

Распределите слова в нужном порядке:

1

То:          Purchasing & Sales Supervisor

(1)_____: Manager

(2)_____: Court Hotel

I have recently heard that (3)______ needs a large quantity of orange

juice at once.

We have a large supply of juice that we do not need. Please write to them and tell them that we would be happy to supply them if they can tell us how many bottles they need.

(4)_____

a) Peter      b) From     c) Subject     d) the Court Hotel

54

(О.

То: From

Susan Caffey
Subject:    Maltech payment
Date:      (2)_____

Jacob,

Gorman hasn't paid the current invoice. They paid their May invoice on June 30.

Maltech, however, did not pay May's bill. I sent them a second notice on July 15.

I sent AB Alliance several reminders. For their May invoice, I sent

reminders On (3)_____ and July 15. For June, I sent a reminder on July 31.

What next?

(4)_____

a) August 18, 20_ b) June 30 c) Jacob Wiley   d) S.

(1)_____: Mark Willow, Purchase Manager

From:       Michael Simpson, (2)

Date:        October 24, 20___

Subject:    Chip sets and drives purchasing

(3).

I received the production schedule from the factory that assembles our computers. Yesterday I talked to Mrs. Chen (4), and told her that our stock date has to be ten days before our assembly start dates. She said she'll waive shipping costs and give us a ten percent discount.

Please, make up a purchase order for the chip sets and drives and order today.

MS

a) Mark  b) Production Supervisor

c) To   d) our supplier

55

4

 

(1)    :	Supervisor
(2)    :	Eugenia Wehr
Date:	7 June 2006
(3)    :	Proposed Change in Schedule

Dear Supervisor,

I am writing to request a change in my schedule for the fall semester. I would like to work from Tuesday-Friday from 8AM to 7PM, for a total if four ten-hour days per week. I trust that we will be able to come to a mutually beneficial agreements.

(4)______

http://webspace. utexas. edu/behec/www/memo. html
a) To      b) E.W.   c) From     d) Subject

(1)____:         Purchasing & Sales Supervisor

From:                (2)____

(3)____:         Drinks and Beverages Co

Date:                  1 Feb.

Drinks and Beverages Co recently delivered our (4) ______    .

Unfortunately, we ordered 75 kilos of tea and 60 kilos of coffee powder and they only sent us the tea.

Please write and ask them to deliver the coffee powder as soon as possible.

a) Manager    b) Subject c) To      d) order No.378

56

(1)_____:    AlanBilton

From:            Sue Mullins

(2)_____:      Seminar for the new staff

(3)___________

About the seminar you're organizing for the new staff next month -will you need any equipment set up? I'll do a short introduction to the subject but I only need an OHP.

Can you fill in the request form for everything we'll need and send it to Shane Bell in the Technical Department?

Thanks,

(4)___________

a) Alan         b) Subject        c) Sue d) To

7

(1)_____:    Caroline Burton

From:          Sue Swiss

Subject:       Meeting with a client

Date:           (2)_____

I have to change the date of meeting with Mr. John Williams scheduled

for (3)_____ because of the urgent trip to the headquarters of our company

from 4 May to 10 May. Will you please make new arrangements with him.

(4)_____

a) To      b) Thanks c) Monday, 30 April   d) 6 May

8

To:              (1)_____, Meeting Planner

(2)_____:    Mark Wilson, Catering Manager

Date:            February 3, 20___

(3)_____:    Catering for CellFirst lunch

57

I have attached three menu choices for the March 16 lunch for the

CellFirst group. 1 asked the client on (4)______ if they would prefer a buff

let lunch or served lunch. They haven't gotten back to me. Could you follow up?

M.W.

a) Jan Turner

b) Subject

c) February

d) From

 

(1)____

From:

Subject:

Date:

Purchasing Supervisor Stock Manager

(2)_____

(3)_____

 

but we have

We sent an order for juice to Brilliant Water on (4)

still not had a delivery. Please, write to them and ask them when they can

deliver the juice. Their address is........

Thanks.

a) order 86764 b) To

c) 15^th April 2006  d) 26^th March

 

10

From: (2)_

Project Planning Dept

GM

Aqua Warm BV

1 am sure that you have read about the recent explosion at Perfecta Ltd.

We have decided not to install any more (3)_____ central heating systems

until we can be sure that they are absolutely safe.

Please write and inform them of this.

(4)_____

a) To

b) Aqua Warm

c) T.Y.

d) Subject

58

11

(1)_____:     All Staff

From:           R&D Director

(2)_____:     the Chairman's visit

The chairman of our corporation, (3)______, will visit our company

next Friday, 15 November. He is coming to visit our new production centre. He will arrive at 11:30 a.m. and you are kindly requested to be at the welcome reception for him at the Conference Hall.

(4)_____

a) To      b) Subject     c) U.T. d) Mr. Schnabel

UNIT VI ЧТЕНИЕ

27. ПрЪчитайте текст и выполните задания.