Customer Survey (Restaurant)

What types of food do you like to eat?

What types of food do you not like to eat?

How often do you go out for a meal?

On what days of the week do you usually eat out?

Which meal(s) (breakfast, lunch, dinner) do you eat outside of your home?

How much do you spend on a typical meal?

Do you go out alone, as a couple, or in groups?

What are your main criteria in choosing a restaurant?

What are your main reasons for not going out to eat?

What is your primary means of transportation?

What area of the city do you live in?

Demographics

Age 0-12 13-18 19-25 26-40 41-60 61 and over

Gender Male Female

Income

Other

Discussing Agenda Items

Let's start with...

Let's start by...

The first item on the agenda is...

We need to discuss...

Let's look at item number one.

Let's move on to number two.

The next item on the agenda is...

What's next on the agenda?

Does anyone have any comments?

Any comments?

Are there any comments on that?

What do you think?

Good idea.

Good point.

Does everyone agree on that?

Making Appointments

I'd like to make an appointment with Dr. Bill.
I'd like to schedule a meeting with Ms. Terry.
Could I schedule a time to meet with Mr. East?

	What time is best for you?
	When would be a good time for you?
	Would 9:00 on Thursday be okay?
	He'll be in on Tuesday.
	His schedule is open all day Monday.
	She's free any day but Wednesday.
	Dr. Itup will be away until Friday.

Will Mr. Rodgers be in tomorrow?
Is he available next Wednesday?
Does he have any openings on Tuesday?
Does she have any time on Thursday?

	Sorry, her calendar is full on Monday.
	She will be out on Wednesday.
	He doesn't have time on Tuesday.
	How about Friday at 4:00?

Thursday at 10:00 will be fine.
Friday at 11:00 sounds good.
Okay. Tuesday morning at 9.
Monday at 8:00 is not good for me.
Wednesday is not possible.

 

Meetings and Discussions

Getting started

Let's get started.
We need to discuss...
We need to talk about...

Talking about discussion items

The first thing we need to discuss is...
The first item on the agenda is...
The first thing on the list is...
First, we need to talk about...

Presenting Options

We have several alternatives:
We have two options:
We could either... or...

Moving on

Let's move on to Item 2.
Let's move on to the next topic.
We need to move on.
The next item (of business) is...
We need to go on to the next item.
Shall/Should we move on?

Stalling the Discussion

Before we move on, I think we should...
Wait a minute. We haven't discussed...
Don't you think we need to...
Not so fast. We haven't (yet)...

Asking for Clarification

What to you mean by....
I don't quite follow you.
I didn't get what you meant by...
Could you clarify that?
Could you elaborate on that?

Making a Suggestion/Proposal

I think we should...
Maybe we should...
I suggest...
Why don't we...
How about...
We could...

Giving Feedback

(I think) that's a good idea.
You have a good point.
Good idea/point.
I agree.

I disagree. I think...
Sorry. I don't agree with you.
You have a good point, but...
That's not such a good idea.
I don't think that's a good idea.

Asking for Opinions

What do you think, George?
What's your opinion on that, Martha?
Any thoughts on that?
Any ideas?

Checking for Consensus

Do we all agree (on that)?
Does everyone agree?

Summarizing

In summary,
The conclusion is...
So, we've decided to...
We're going to... (then)

Closing the meeting

That's all for today.
That's it then. (informal)
The meeting is adjourned. (very formal)

Common Phrases for Business Letters

Request for information

I am writing to inquire about...
I am writing in reference to...

I read/heard... and would like to know...

Could you please send me...
at the address below/above

Thank you for your assistance.
I look forward to hearing from you.

Response to request

Thank you for your interest/inquiry

Enclosed is the information you requested.
You can learn more about this at...

If you have further questions,
If you require assistance, please contact:

If I can be of more help, please feel free to contact me at...

Sample Sentences: Requests

Could you please send me your most recent brochure?
Could you fax me the results of the market survey?

I would like to order ten copies of the book, Touchy Situations.
I would be very grateful if you could send me this information.

Please return the enclosed envelope with your payment.

Sample Sentences: Goodwill

Thank you for your hospitality.
I enjoyed having lunch with you last week while I was in New York.

Congratulations on your promotion to General Manager.
I want(ed) to congratulate you on your new position.

I was happy to hear that contract negotiations went well.