Bill, bottle, dessert, drinks, fish and chips, hungry, menu, non-smoker, order, restaurant, table.

Guest: A for two, please.

Waiter: Smoker or ?

Guest: Non-smoker, please.

Waiter: Here you go. Would you like to see the ?

Guest: Yes, please. We are very .

The guests look at the menu.

Waiter: Are you ready to ?

Guest: We’d like , please.

Waiter: Would you like any ?

Guest: An orange juice, a coke and a of red wine.

The guests have finished their meals.

Waiter: Would you like a ?

Guest: No, thank you. Could we have the , please?

 

UNIT 10. HOTEL

AT THE HOTEL

Your accommodation is the place where you stay (note: the spelling is difficult – it is not “accommodation” – and there is no plural word “accommodations” in British English).The landlord (or landlady) is the owner of your accommodation. The money you pay to your landlord (usually weekly or monthly) is called rent. You usually pay a deposit when you start renting; normally this money is returned to you when you leave unless you break or damage things or fail to pay the rent. An inventory is a list of what is in the accommodation. If breakfast and supper are provided it is called full board. If only breakfast is provided it is half board. If there are no meals provided it is self-catering. If you live in a different building from the landlord you are known as a tenant. A tenancy agreement is a legal contract between you and your landlord. The notice period is the amount of time your landlord must give you if he/she wants you to leave the accommodation, or the amount of warning which you must give your landlord if you want to leave. If you live in part of the same house as the landlord, you are a licensee. The contract is known as a license agreement.

What types of student accommodation are there in UK?

Homestay. Accommodation living in someone’s home with a “host family”, often arranged in co-operation with a school Breakfast and evening meals are provided, usually eating together with the family. The bathroom is probably shared with other members of the family.

Bedsit / hall of residence. A single room in which you live and sleep; the room is both a bedroom and a sitting room (living room). The cooking area (if there is one) is usually shared. There is usually a wash basin in the room, but the bathroom may be shared. Services such as cleaning and changing of sheets are often provided. If the room is in a building belonging to a university, it is usually called a ‘hall of residence’.

Studio flat. A small flat where the living room and bedroom are combined (a flat is known as an “apartment” in American English). Usually the room has its own entrance and you are free to come and go when you want. There is usually a small bathroom, but this may only contain a basin, toilet and shower.

Flatshare / shared house. A “flatshare” is when you share a flat with one or more other people. You may have your own room, or alternatively you may share a twin-bedded or double-bedded room with another person. A “student house” usually refers to a private house which is occupied by a group of students (sometimes called “student digs”).

B&B (“bed and breakfast”), guest house. A room, usually part of someone’s home, which the owners are renting out to make some money. Breakfast is provided, but no evening meal. The bathroom is probably shared with other guests.

Hotels. This is probably the most well known and popular type of accommodation available. Hotels range in price from “budget” to very expensive depending upon the area and type of hotel chosen. Most hotels have a bar, although prices can be high.

Youth Hostels. The Youth Hostel Association has hostels around England and Wales, including seven in London. At busy times, it is best to book in advance. But often, you may just arrive and find a room. There are similar associations covering hostels in Scotland, Northern Ireland, and Republic of Ireland.

They offer good cheap places to stay. It is necessary to become a member. However, it is possible to join at the time of arrival at a hostel and pay an additional sum a night towards membership at different hostels, until the full membership has been paid. Students with an International Student identity Card may receive a discount. If you are a member of the Youth Hostel Association in your own country already, then your membership covers you to stay at 5000 hostels in over 60 countries.

 

Vocabulary Bank

accomodation	место (в гостинице, поезде и т.д.) и удобства, на которые оно дает право; стол и ночлег
facilities	средства обслуживания, удобства
to book	заказывать
hostel	общежитие
inn	небольшая гостиница
catering	общественное питание
to stay at the hotel	остановиться, жить в гостинице
to put up somebody	устроить кого-либо в гостинице
reception / front desk	стойка администратора
receptionist	администратор
to check in	зарегистрироваться
to fill in / out the registration form	заполнить регистрационный бланк
to sign (theregistration)	расписаться (в книге регистрации приезжающих)
to check out	выписаться (при отъезде)
date of arrival, departure	дата приезда, отъезда
bell captain / bell hop	посыльный (носильщик в гостинице)
room maid / housekeeper	горничная
desk clerk	дежурный администратор
single / double room	одноместный / двухместный номер
suite	номер из нескольких комнат
room service	бюро обслуживания (в номерах)
gratuities, tips	чаевые
available	имеющийся в наличии
wet bar	бар с алкогольными напитками (в номере)
How much (is it)?	Сколько это стоит?

Exercises

1. Answer the following questions.

1. What is accommodation?

2. Whom do you pay rent?

3. What is full board?

4. If only breakfast is provided, it is half board, isn’t it?

5. What is the most well-known and popular type of accommodation available?

6. Do most hotels have a bar?

7. Is it best to book in advance at busy times?

 

2. Read and translate the following dialogues.

− Mermaid, Luton. Can I help you?

− Yes, I would like to book a room for the night of the 14th, please.

− Er, the 14th... Single, twin or double?

− Oh, double, please, with bathroom. Could tell me how much that will cost?

− That will be 95 dollars, including breakfast. Can you give me your name, please?

− My name is Kate Andrews.

− And your phone number?

− 0799719876

−...876. Thank you.

− Oh, another thing. Would it be possible to leave my car with you? I am flying in Paris the next day and I would like to leave it in your hotel car park.

− Yes, certainly. How long for?

− A week. I am coming back on the 21st around 10 p. m.

− Shall I order you a late dinner?

− If you would, yes.

− OK. Well, if you confirm this in writing, please.

− Yes, I will do it now. Thank you very much. Goodbye.

− Thank you. Goodbye.

− Hello. Big Star Hotel. Can I help you?

− Yes, I’d like to reserve a double room, for three nights, from Wednesday, the 12th of February, to Friday, the 14th of February, inclusive.

− Let me see... Yes, sir. A double room for three nights with English breakfast, is that right?

− Yes, that’s right.

− What is your name, please?

− It’s for the Browns.

− Could you spell the surname, please?

− Yes, of course. B-R-O-W-N.

− Thank you, sir.

− Shall I send a deposit?

− No, it isn’t necessary, sir.

− Thank you very much.

 

3. Study the following dialogues describing some problems which may happen at any hotel.

Man: Excuse me!

Receptionist: Yes, sir?

Man: I need someone in Room 456 right now! The shower is running, and it won’t stop! There is water all over the floor!

Receptionist: Don’t worry, sir. I’ll send the engineer immediately!

Receptionist: Front desk. This is John Gray.

Man: This is Room 795. Will you help me? My room is very cold. I can’t turn off the air conditioning.

Receptionist: All right I’ll deal with it, madam. The problem will be solved in some minutes.

4. Imagine the following situations, make up the similar dialogues.

a. The toilet isn’t work.

b. There are no towels in your room.

c. You want someone to take your bags to the lobby.

d. The TV is out of order.

5. Make these sentences passive.

1. Last year I spent a lot of money on a good hotel.

2. I have just booked a single room.

3. I will leave my car in your hotel car park.

4. This hotel doesn’t lend items of clothing.

5. My secretary reserved a place for three nights.

 

6. Work in pairs. Make up your own dialogues. Reserve a room at a hotel for Mr. Smith.

 

7. Fill in each gap with one suitable word or word combination given below. Act out the conversation.