You are a manager in the West Hotel. Help your customer and deal with his arrival.

You: (Поздоровайтесь, представьте ваш отель. Спросите, чем можете служить)

Client: Yes. We have a booking for tonight. The name is Zanier.

You: (Попросите подождать минутку. Подтвердите броню, скажите, что это 1-местный номер с ванной)

Client: Yes, that's right.

You: (Скажите клиенту, что ему нужно зарегистрироваться и заполнить форму. Спросите, каким образом клиент будет платить)

Client: In cash.

You: (Попросите клиента показать паспорт. Поблагодарите. Отдайте ключи клиенту. Скажите, что его номер №306, и что вы попросите носильщика принести его вещи. Пожелайте хорошего вечера в вашем отеле)

Client: Thank you.

Read and translate the text into Russian.

Cafe Royal Hotel*****

Property Location

With a stay at Cafe Royal Hotel, you'll be centrally located in London, steps from Piccadilly Theatre and Piccadilly Circus. This 5-star hotel is close to Buckingham Palace and Big Ben.

Rooms

Make yourself at home in one of the 159 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Relax and take in city views from the privacy of your room. Wired and wireless Internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and double sinks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a steam room.

Dining.

Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are served daily in the restaurant for a fee.

 

 

VARIANT 8.

Read the dialogue and fill in the gaps with own words.

You are a manager in the Oriental Hotel. Help your client to fill in the registration form.

You: (Поздоровайтесь, представьте ваш отель. Спросите чем можете служить)

Client: Yes, we have a reservation for tonight. My name's Brown.

You: (Попросите подождать, проверьте запись в журнале. Подтвердите, что Мистер Браун заказывал 2 одноместных номера с ванной)

Client: That's right. That was two single rooms with bath.

You: (Скажите, что клиентам нужно заполнить форму. Попросите показать паспорт. Скажите, что теперь им нужно подойти к кассе, там им объяснят дальнейшие действия)

Client: Thank you.

You: (Поблагодарите в ответ и скажите, что будете рады видеть их завтра)

Read and translate the text into Russian.

The Stafford London by Kempinski*****

Property Location

With a stay at The Stafford London by Kempinski, you'll be centrally located in London, steps from Spencer House and St. James Palace. This 5-star hotel is close to Trafalgar Square and Big Ben.

Make yourself at home in one of the 105 air-conditioned rooms featuring CD players. Windows open for fresh air and city views. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have makeup/shaving mirrors and designer toiletries.

Enjoy recreation amenities such as a fitness facility or take in the view from a rooftop terrace. Additional amenities at this Edwardian hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare.

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

 

VARIANT 9.

Read the dialogue and fill in the gaps with own words.