Transportation in tourism industry

Jobs in tourism industry

Tour operator

The tour operator works in a tourist company. He develops tours also known as tour packages.

The develop a tour package the tour operator works with transportation companies, hotels, restaurants, museums. The tour operator sells tour packages to travel agents.

Travel agent

Travel agent works in a travel company. He sells tour operator's packages to customers and gets a commission from him.

Tourism manager

Tourism manager works in a tourism company. He supervises all kinds of tourist operations and the company staff.

He plans tourist business: operating, new products, profit. He also decides an prices and discounts. He contrds the results.

Tour guide

The sightsecing guide must be familiar with the points of interest that be is showing to the visitors. He shows tourists round a city, a sight or a museum.

Tourist information clerk

The person who gives information and advice to tourists keeps in touch with local hoteliers, accommodational outlets and lesure venues.

Tourist Attractions

Attractions and entertainment is another sector of tourism industry. People travel for various reasons. Cultural events include theatrical and opera performances, concerts, ballet and art exhibitions. Shopping is also an attraction for many tourist. Big cities offer a unique atmosphere and history, architectural monuments, museums and other places of interest. Natural scenery is an attraction for travelers too. Holiday resorts usually attract tourists because of their sunny beaches, warm seas and beautiful mountains.

Another modern development is the amusement park, a carnival with a variety of games, magic shows, and other kinds of entertainment. A recent development is the theme park.

The two huge Disney enterprises, Disneyland in California and Disney world in Florida, are the most successful examples of this kind of tourist attraction.

Transportation in tourism industry

Transportation is a vital sector in the total tourism industry. In Europe, where the distance from one national board to another may be very short, automobiles are often used extensively. For long-distance travel, the plane has replaced the train and the ship. A cruise is a voyage by ship. Ships play another part in modern tourism as car ferries. In Europe, the tourism who wants to have his car with him on a trip can take advantage of car ferries. The airlines are now very prominent in the tourist industry. There are two kinds of airline operations, scheduled and nonscheduled. A scheduled airline operates on fixed routes at fixed times according to timetable.

CV. Compile your own CV

Curriculum Vital

Name: Vasylyshyn Tatiana

Personal statement: Manager of travel agency ‘Kolizeum Tur’. Responsible for sales promotion(accommodation, seminars)and accounting.

Personal details: 13, april 1995, Urainian

Lviv, Beskydska 13/1 street

Education: 2001 – 2011 – School in Lviv, Bohdanivska street

2011 – 2016 – Lviv National University of Ivan Franko

Profesional qualifications and

work experience:: July 2014 – December 2015

Manager of travel agency «poihaly z namy»

Responsible for sales promotion(accommodation, seminars)and accounting.

Professional Skills: Project management, sales, customer care and public relations.

Computer skills: MS Office, specialist management software (HOTIX).

Languages: Ukrainian (native languages)

Russian (fluent)

English (advanced level)

Italian (advenced level)

Interests: Film,trips

Referees: Dubic Anna

Director of travel agency «Poihaly z namy»(Come with as)

Lviv, Lychakivska Street 64, Ukraine.

Covering letter

When you apply for a job it is usual to include a cover letter, which should be sent with CV. The cover letter is the first and best chance to make a good impression! All cover letters should include:

-Explain why are you sending a CV

-Don’t send a CV without cover letter

-Pay attention to elements of your background-education, leadership, experience.

-Reflect your attitude, personality, motivation and communicational skills.

Tatiana Vasylyshyn

Beskydska street 12

79067 Lviv, Ukraine

tasssa@mail.ru

13^th June

Travel Agency

KolizeumTur

3 V.Velykogo Street

Lviv

Dear Sir or Madam,

I am writing with reference to the position of tourism manager as advertised in magazine.

Please find enclosed a copy of my CV outlining my qualifications for your consideration. I have experience of managing staff and dealing with guests, producing financial statistics. If given the opportunity I am confident that I could make a good work in your travel agency.

I am available for interview at a time and place of your convenience.

I look forward to hearing from you soon.

Yours faithfully,

Tatiana Vasylyshyn

Enclosures: CV and Photograph

6. A letter of complaint (скарга)

If you have a problem with a company or organization you will write a letter of complaint. Also you must remember:

-describe your problem

-be courteous and professional

-keep it short

-identify what you want

-include full contact information.

As for me, a complaint letter is more effective than a simple phone call or e-mail message.

I am writing to complain about the terrible organization of a holiday recently booked with Sun Tour. We had chosen to stay in Hilton, Turkey from 15-25 July in order to celebrate our wedding together in peaceful and relaxing surroundings.

Our troubles began at the airport where our outward flight was delayed for over 4 hours. We arrived at the hotel in the evening, tired and frustrated with having wasted the first day of the holiday.

The hotel was comfortable but the food lacked variety and the service was poor. Although advertised as a hotel is on the beach, it is in fact situated 500 meters from beach. There were a lot of noisy roadworks in the town.

I am looking for compensation for the inconvenience and distress of a ruined holiday.

Yours faithfully,

Ann Vikhrova

A letter of apology

An apology letter is written to say sorry to someone for some inconvenience. This letter has to show that you have taken full responsibility of error. This sort of letter has to be short and concise. The tone used should be positive and soft. The letter should have your plan of action. The language that you use in letter shouldn’t be dramatic but clear and the message has to be understood by the reader.

Dear Sam,

Thank you for bringing this matter to our attention. We are very sorry to hear that you had problems in hotel where we sent you. Please be assured that we will speak with checking staff and reception. Your satisfaction is our priority. We will give you a compensation for your inconvenience and distress of a ruined holiday.

Purposes of travel

First of all the purpose of travel must also enter into the definition of tourism. People may travel for the purpose of recreation or pleasure (holiday of the seaside, in mountain, visit sightseengs, excursions, diving); for reasons of health; travel to recreation resort, to visit friends or relatives.

For the purpose of business – business travelers visit international exhibitions, conference or seminar. Tourism with purpose incentive, means that company offer tour to its employee and cover all expenses for his successful work.

Types of tourism

There are many types of tourism nowadays. They are international and domestic tourism, inbound and outbound, recreational and business. There are such types of tourism as cultural and educational, ecological and adventure, hiking and hitch-hiking, pilgrimage, health and sports, holiday and resort tourism and other. Leisuretourism is also called pleasure or holiday tourism.

Sports tourism is a type of active holiday. The purpose of a sporting tour is to exercise and to keep physically fit.

Business tourism is a travel for business purposes. Businessmen and government officials often travel to attend an international exhibition or a trade fair.

They also taking part in a conference or a seminar.

Tourism means that a business company offers holiday tours to its employees and covers all travel expenses. The company does it as a reward to a person for his successful work.

Types of holiday

Holiday it is period of recreation, especially spent away from home or travelling, a break from work.

There are many types of holiday:

- activity holiday – a holiday on which you spend your time doing a particular activity such as walking, rock-climbing, painting.

- adventure holiday – a type of organized holiday in which people do new and exciting things, for example a trek or a safari.

- excursion – a short visit to an interesting place arranged by a tourist organization.

- jeep safari – an organized journey with a group of other people in a four-wheel drive vehicle, for example to look at wild animals.

- package holiday – a holiday arranged by a travel company for a fixed price that includes the cost of your hotel and transport.

- safari holiday – a journey, especially to Africa, take picture and see wild animals.

- self-catering holiday – holiday or place where you can cook your own food.

Tourism in Ukraine

The Carpathian region has a lot to offer to tourists, and rural tourism there has been promoted for many years. Lvivshshina is a region which its palaces, parks, mountains, health resorts and a warm sea. The tourists potential of Kyiv with its architectural, historical and natural landmarks is great. Tourism in Ukraine has all chances to develop, much higher rate than in other countries. Because she has many attractions and wonderful landscapes in many cities.

The areas with the highest tourist ratings are the Crimea and the Carpathians; the most visited cities are: Kyiv, Odessa, Zaporozhye, Donets'k, Lvov, Krakow.

Jobs in tourism industry

Tour operator

The tour operator works in a tourist company. He develops tours also known as tour packages.

The develop a tour package the tour operator works with transportation companies, hotels, restaurants, museums. The tour operator sells tour packages to travel agents.

Travel agent

Travel agent works in a travel company. He sells tour operator's packages to customers and gets a commission from him.

Tourism manager

Tourism manager works in a tourism company. He supervises all kinds of tourist operations and the company staff.

He plans tourist business: operating, new products, profit. He also decides an prices and discounts. He contrds the results.

Tour guide

The sightsecing guide must be familiar with the points of interest that be is showing to the visitors. He shows tourists round a city, a sight or a museum.

Tourist information clerk

The person who gives information and advice to tourists keeps in touch with local hoteliers, accommodational outlets and lesure venues.

Tourist Attractions

Attractions and entertainment is another sector of tourism industry. People travel for various reasons. Cultural events include theatrical and opera performances, concerts, ballet and art exhibitions. Shopping is also an attraction for many tourist. Big cities offer a unique atmosphere and history, architectural monuments, museums and other places of interest. Natural scenery is an attraction for travelers too. Holiday resorts usually attract tourists because of their sunny beaches, warm seas and beautiful mountains.

Another modern development is the amusement park, a carnival with a variety of games, magic shows, and other kinds of entertainment. A recent development is the theme park.

The two huge Disney enterprises, Disneyland in California and Disney world in Florida, are the most successful examples of this kind of tourist attraction.

Transportation in tourism industry

Transportation is a vital sector in the total tourism industry. In Europe, where the distance from one national board to another may be very short, automobiles are often used extensively. For long-distance travel, the plane has replaced the train and the ship. A cruise is a voyage by ship. Ships play another part in modern tourism as car ferries. In Europe, the tourism who wants to have his car with him on a trip can take advantage of car ferries. The airlines are now very prominent in the tourist industry. There are two kinds of airline operations, scheduled and nonscheduled. A scheduled airline operates on fixed routes at fixed times according to timetable.

CV. Compile your own CV

Curriculum Vital

Name: Vasylyshyn Tatiana

Personal statement: Manager of travel agency ‘Kolizeum Tur’. Responsible for sales promotion(accommodation, seminars)and accounting.

Personal details: 13, april 1995, Urainian

Lviv, Beskydska 13/1 street

Education: 2001 – 2011 – School in Lviv, Bohdanivska street

2011 – 2016 – Lviv National University of Ivan Franko

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