Preventive maintenance, Windows, 127

 

 

Printers

 

impact, 86-87 inkjet, 84-85 installing, 87-88 laser, 81-83 maintenance, 89-90 networks, 88 thermal, 86

 

troubleshooting, 200-206 types of, 81

 

Printers and Faxes setting (Control Panel), 120

 

Printing, SMBs, 49

 

Print Management, 114

 

Privacy filters, 136

 

Privacy setting (Control Panel), 119

 

Private IP addresses, 45-46

 

Privileges, 140-143

 

Processes, troubleshooting, 161-163

 

Processors, 1-4

 

Professionalism procedures, 95-96

 

Program Compatibility

 

Wizard, 104

 

Programs

 

antispyware, 139

 

AV, 137

 

firewalls, 137-138

 

HTCSync Software, 159

 

malware, troubleshooting, 196

 

mobile devices, download-ing, 151

 

Programs setting (Control Panel), 119

 

Prohibited content/ activities, 96

 

 

prompts, 111. See also command-line, tools

 

Properties, NICs, 126

 

Protecting

 

components, 94-95 electrical shock, 92

 

Protocols

 

DHCP, 44-49

 

IP, 44

 

LDAP, 49

 

SFTP, 49

 

SMBs, 49

 

SNMP, 49

 

SSH, 49

 

stateful filters, 138 TCP, 48-49 TCP/IP, 44-48 UDP, 49

 

Proxies

 

filters, 138

 

settings, networks, 124

 

PS/2 ports, 35

 

Public IP addresses, 45-46

 

Punchdown tools, 59

 

PXE (Preboot Execution

 

Environment), 108-109

 

Q

 

QoS (quality of service), 52

 

QuickDock (HP), 79

 

R

 

RAID (redundant array of inexpensive (or inde-pendent) disks), 28-29, 170-178

RSA encryption 219

 

 

RAM (random access memory), 9-10. See also memory

 

32-bit versus 64-bit CPUs,

 

 

troubleshooting, 164-170

 

RAMBUS Inline Memory

 

Module (RIMM), 10

 

ranges, addresses, 46. See also TCP/IP

 

Rates, clock, 2

 

RDC (Remote Desktop

 

Connection), 124

 

RD (RMDIR) command-line tool, 112

 

Readers, biometrics, 136

 

Recovery, preventing, 144

 

Redundant array of inex-pensive (or independent) disks (RAID), 28-29, 170-178

Regedit, 118

Regions, Windows, 110

Registry, navigating, 105-106

 

Regulations, 93

 

releases, Android, 149. See also Android

 

reliability, 81. See also per-formance

 

Remote Applications

 

(RemoteApp) setting

 

(Control Panel), 120

 

Remote Desktop

 

Connection (RDC), 124

 

Remote network installa-tions, 109

 

Remote settings (Control Panel), 119

 

 

removal programs, root-kits, 139. See also security

 

Removing

 

batteries from laptops, 64-65

 

CPUs, 71-73 DC jacks, 73 hard drives, 66-67 keyboards, 65-66 memory, 68

 

mini-PCIe cards, 69-70 monitors, 70-71 motherboards, 73-74 optical drives, 68-69 plastics, 75

 

speakers, 75

 

SSDs (solid-state disks), 66-67

 

touch pads, 74-75 wireless cards, 69-70

Replacing

 

batteries in laptops, 64-65 CPUs, 71-73

 

DC jacks, 73 hard drives, 66-67

 

hardware in laptops, 64-75 keyboards, 65-66 memory, 68

 

mini-PCIe cards, 69-70 monitors, 70-71 motherboards, 73-74 optical drives, 68-69 plastics, 75

 

speakers, 75 SSDs, 66-67 touch pads, 74-75

wireless cards, 69-70

 

 

Replicators, ports, 79

 

Requirements

 

emulators, 132

 

networks, 133

 

resources, virtualization, 131

 

security, 132-133

 

systems, Windows, 98. See also RSS

 

Resetting mobile devices, 153

 

Resolutions

 

display, 33-35

 

modifying, 119

 

printers, 81-83

 

Resource Monitor

 

(Windows 7), 115

 

Resources

 

operating systems, 97-118.

 

See also Windows

 

virtualization, 131

 

Revolving doors, 135

 

RFID (Radio Frequency

 

ID) badges, 135

 

RG-6 cables, 43

 

RG-59 cables, 43

 

RIMM (RAMBUS Inline

 

Memory Module), 10

 

Ring networks, 58

 

Riser boards, 22

 

RJ-45 connectors, 43

 

ROBOCOPY command-line tool, 113

 

Rootkits, 139

 

Rotating screens, 151-152

 

Routers, 44, 47, 58

SNMP, 49

SOHO, configuring, 51-52

 

RSA encryption, 135-136

220 RSS (Really Simple Syndication)

 

 

RSS (Really Simple

 

Syndication), 98

 

Running System Information (MSInfo32. exe), 161

 

RW (rewriteable) drives, 24-25

 

S

 

Safety procedures, 91-93

 

SATA (Serial ATA) drives

 

formatting, 144 installing, 25-28

Satellites

 

Internet connections, 56-57 modems, 47

 

Scanning, 136-137

 

SC fiber-optic cable con-nectors, 39

 

Screens

 

Android, calibrating, 152-153

 

mobile devices, modifying orientation, 151-152

 

modifying, 119

 

replacing, 70-71

 

troubleshooting, 178-181