How to Write a First Job Resume for Tourism

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Tourism jobs encompass a wide variety of positions. People who work in tourism may be travel agents, ticket salespeople, cruise ship or hotel employees or timeshare sales professionals. Many of these positions are entry level and are sought-after first jobs for students and young adults recently out of college. Tourism jobs offer excitement, variety, flexibility and a chance to make better money than other first jobs. Here is how to create a resume that can help you get your foot in the door in the tourism industry.

Instructions

1. Put your name and contact information at the top of your resume. Your name should be in slightly bigger type than the rest of the text, so that it stands out and catches the eye. Consider putting your name in caps, or using bold type to highlight it.

 

2. Write your career goals. This should be the first section of your resume, and should be no longer than five to six lines. This section should state why you want a first job in the tourism industry, what a prospective employer can hope to gain by hiring you, where you see yourself in the industry in five to 10 years and how you plan to get there.

 

3. Tell prospective employers about any relevant experience you may have, such as volunteer work, coordinating a school field trip or helping others plan their vacations. Include this information in a bulleted list and write down the dates and places where you gained these experiences.

 

4. Write in a section that lists any training courses or certifications you have. Such training may help you get a better first job. Examples may be a travel agent training course or having earned a real estate license for selling timeshares.

 

5. Create a section titled "Other Skills." This section needs to be a bulleted list naming any non-tourism skills you have that would help you in a tourism job. These kinds of skills could be good interpersonal skills exceptional dependability or the ability to operate office machines such as copiers, fax machines and computers.

 

6. Include a section title "Education." List all schools you attended, the dates you attended them and include any degree, diploma or designation you received upon completion. If you have a travel and tourism-related degree from college, bump this section up to the top of your resume where it can attract the attention it deserves.

Tips & Warnings

While the majority of tourism jobs provide on-the-job training, a few positions, such as travel agent and timeshare sales professional, require special skills or certification. If you want to work in a job that requires advanced preparation, apply to work in a different position for that employer, such as a receptionist or an assistant, then see if the employer will sponsor you to get the certification and training classes you need to qualify for the job you really want.

SAMPLE RESUME

John Doe
#1-1239 West Georgia Street, Vancouver, BC V6E 4R8
[e-mail]

Objective
• To work with an eco-tourism organization as an adventure guide Profile.
• Experienced adventure travel specialist with strong background in outdoor guiding, team building, adventure travel planning and sales.

Experience
• Travel agent. ABC Adventure Tours. Vancouver. August 2006 to present.
-Booked adventure packages for international groups, netting sales of $500,000 per year.
-Developed travel itineraries, working with partner companies to offer custom packages to customers.
-Trained new staff in company policies and procedures.

• Rafting lead. ABC Rafting Excursions. Squamish. May 2005 to August 2006.
-Lead groups of rafters on various whitewater courses ranging from level 1 to 4.
-Provided basic safety training and applied safety procedures on rafting trips and first aid techniques, as required.
-Maintained rafting equipment and completed repair work when necessary.

• Camp counselor. Blue Wave Lake Camp. Maple Ridge. July 2003-May 2005.
-Acted as a leader and guide for kids aged 8-12.
-Developed camp curriculum and activity plans.
-Responded to issues and resolved conflicts with empathy.
-Lead day-long hiking trips in surrounding area.

Education
• Recreation Leadership Diploma. Langara University College. 2005.
• Grade 12 Dogwood Diploma. Churchill Secondary School. Vancouver. 2003.

Awards and Recognition
• Named Top Agent of the Month at ABC Adventure Tours.
• Voted favourite camp counselor two summers in a row.

Task5. Give English equivalents of the following (several appropriate answers are possible):

Виконувати, урегулювати, керувати, складати план, укладати, створювати, об'єднувати, укладати концепцію, проектувати, визначати, виявляти, запровадити, розробляти, усувати (недоліки), зменшити, здійснювати, підтвердити, проштовхнути пропозицію, підтримувати, видозмінити, спонукати, договорятися, отримати, завідувати, провести ревізію, переконати, розпочати(продовжувати), сприяти, забезпечувати, закуповувати, мати відношення, реформувати, відновлювати, досліджувати, реконструювати, проводити огляд, переробляти, включати до графіка, задовольняти потреби, намічати (план дії), модернізувати, утилізувати(використовувати), головувати.

Task 6. An employer will probably want to take on someone who is:

articulate considerate accurate

numerate computer-literate dynamic

enthusiastic optimistic energetic

diplomatic

Match the qualities above with these definitions:

a. is able to use information technology

b. thinks of other people's feelings

c. is discreet and tactful in delicate situations

d. shows a lot of enthusiasm and energy

e. is good with figures

f. can speak fluently

g. is precise, pays attention to detail h. feels confident about the future.

 

Task 7. TRUE/FALSE Place a T or an F in the space that precedes each statement.

_ 1. Among the activities that precede the writing of a resume, career analysis should precede self-analysis.

_ 2. Career notebooks are prepared for the purpose of presenting them to prospective employers.

_ 3. Whether to include personal information on a resume is a matter of personal preference.

_ 4. Overall, the advantages of including such personal information as sex, religion, age, marital status, and national origin outweigh the disadvantages.

_ 5. Most employers would recommend that a photograph be attached to the resume.

_ 6. Preferably, the resume is prepared before the application letter is written.

_ 7. Major headings on a resume should be arranged in alphabetical order.

_ 8. On resumes, previously held jobs must be listed in the order in which they were held.

_ 9. Functional resumes emphasize major qualifications by placing them in major headings.

_ 10. For an applicant who does not meet an employer's educational requirements, a chronological (instead of functional) resume is the better choice.

_ 11.First- and second-person pronouns should not be used in writing resumes.

_12. Because the match-up between qualifications and requirements is so important, grammar and mechanics (format, spelling, and keyboarding) are unimportant.

Task 8. Multiple choice. In the space provided, place the letter that precedes your choice.

1. Which should precede preparation of a resume?

a. Self-analysis c. Job analysis

b. Career analysis d. All three preceding choices

2. In which would aptitudes, interests, and achievements be paramount?

a. Self-analysis c. Job analysis

b. Career analysis d. All three preceding choices

3. Of all items considered for inclusion on a resume, which is most essential?

a. Statement of career goal c. Personal information

b. Qualifications d. References

4. In the Personal Information section of a resume, which is least appropriate

for inclusion?

a. Job-related hobbies c. Religion

b. Knowledge of a d. Service in community foreign language organizations

5. In the Experience section, which former job should be listed first?

a. The first job held

b. The most recent job held

c. The job that would appear first in an alphabetical list of former employers

d. The highest-paying job

6. _____ Which is characteristic of a functional resume?

a. References must be included

b. Education and Experience are major headings

c. Previous jobs are listed in the order in which they were held

d. Headings reflect major qualifications

7. _____ In sentences that appear in resumes, which stylistic techniques are commendable?

a. Omit pronominal references to self

b. Use subject-understood sentences

c. Begin sentences with action verbs

d. Use all of the preceding techniques

 

Task 9. Translate into English:

Резюме — документ розміром в одну чи дві сторінки, що містить основні дані про посаду, яку хоче отримати претендент, його освіту, трудову чи поза навчальну діяльність. Дані наводяться у зворотному хронологічному порядку — від найновіших до найдавніших. У резюме згадується, що, у разі потреби, можна отримати рекомендаційні листи та виписки оцінок за навчання.. Існують такі види резюме:

> хронологічне;

> функціональне;

> функціонально-хронологічне.

У листі-супро'воді, що додається до резюме, розкриваються ті питання, які найбільше стосуються певної посади (роботи), на яку претендує людина.

Task 10. Using the information provided by the texts given above try to write down your own resume.

TERRY LAWSON 65 N. Grant St. Salt Lake City,Utah 84107 [phone]

Objective

An entry-level marketing or management position with a medium-sized

business

EDUCATION

Bachelor of Science, Business Administration, University of Utah, Salt Lake City (Expected June 1995) Major: Management Minor. Marketing

Related course work: personnel management, business management, business ethics, business, law, macro, economics, statistics, marketing and sales

SKILLS/ABILITIES

Management

• Developed and implemented new fund-raising program for social fraternity, which brought more than $1.500 for local charity

• Worked with local and national alumni chapters to coordinate chapter house expansion, including negotiating a construction contract and schedule

• Managed chapter house finances for two years, including collecting dues and paying bills

• Carried a full courseload white serving as chapter officer and working on campus newspaper advertising staff

Sales

• Led campus newspaper advertising staff three consecutive years for most advertising dollars generated

• Organized and implemented advertising promotion, which increased number of advertisers by 45%

Leadership

• Served as fraternity president business manager and social chairman

• Named to Skull and Crescent National Leadership Honorary Experience

Advertising Staff, Utah Extra, University of Utah, Salt Lake

(September 1991- current) Business Manager, Sigma Chi, University of Utah, Salt Lake (September 1993 - May 1994)

 

 

CURRICULUM VITAE (CV –життєпис, vita brevis короткий життєпис чи, просто,vita) Is usually used by the candidates on the senior positions in management staff or for working abroad. Your prospective employer wants to get the detailed information. Usually you provide him with a photo, your detailed address, telephone number, personal and passport details and a full characteristic of your education and qualifications.

HOW TO WRITE A CV

When applying for a job you’ll be in competition with a number of other candidates. So your CV is important – interviewers will decide whether or not to see you on the strength of what you have written. Don’t just think of it as a list of facts; it should sum up your personal, educational and career history, as well as being an indication of your strengths and weaknesses.

Here are some suggestions:

Presentation

· Always type your CV. Use a good typewriter or word processor. If a CV is hand-written, it goes into the wastepaper basket.

· Use good quality paper. Don’t give the impression this is just another photocopy.

· Never send a CV without a covering letter explaining which vacancy you’re applying for. If you’re writing “on spec.”, send a short letter explaining what kind of post you’re looking for.

· Don’t fax a CV unless you’re asked to. It’s a confidential document.

Content

· Write a list of important headings. These should include your name, date of birth, your address (and your e-mail address, if you have one), phone number (at work and at home), your work record and so on.

· Start with your most recent job and work backwards.

· Don’t leave out any vital information. If you spent a year or two travelling, say so. Years that are unaccounted for will seem suspicious.

· Don’t include any negative information, such as exam failures or lost jobs. Be positive about yourself, but don’t lie or you will undermine yourself from the start.

· Don’t ask for your CV to be returned; many companies keep CVs on the file for future reference.

Task 10. TRUE/FALSE Decide which statement is true (T) or false (F).

1. A Curriculum Vitae is more acceptable if it is hand-written.

2. A Covering Letter should be hand-written.

3. The longer a CV is the better.

4. You should always include a photograph.

5.A CV should list experience in chronological order.

6. It’s best to explain foreign qualifications and give an approximate equivalent in the country to which you are applying.

7. There is no point in mentioning outside activities, hobbies, etc.

8. Each CV should be customised for the job you are applying for.

9.Perfect prose isn’t expected; note form is perfectly acceptable.

10. Use space constructively; don’t mention failures or irrelevant experience.

11. Don’t include your previous salary or salary expectations, unless requested.

12. You can lie on a CV: they’ll never find out anyway.

13. Any gaps in the dates should be explained.

14. It’s best not to send the CV by fax unless requested to do so.

15. Always make a follow-up phone call a few days after sending off your CV.

Curriculum Vitae

Personal Details

Name Anna Gordon

Age 25

Address 169 Cornhill Place, London 1 1LR

Telephone [phone]

Nationality French

Objective: senior position in management staff

Highlights of qualifications:

- business oriented; able to understand and executive broad corporate policy,

- strength in analyzing and improving administrative methods,

- effective in facilitating communication between management and project team,

- proven ability to manage both large and small groups and maintain productivity,

- successful in negotiating, favorable design and contracts.

Experience:

…………….

Education:

……………

Etc.

 

Task 11. Look at Mike Mortimer’s CV and answer these questions.

 

a. What was his first post?

b. What is his most recent post?

c. What kind of experience has he had?

d. How has his career progressed?

e. In your opinion, is his CV well written? If not, what changes would you make?

Curriculum Vitae

 

Personal Details

 

Name: Mike Mortimer, Magister

Date of Birth: November 6, 1972

Place of Birth: Miami, Florida, USA

Address: 157 rue des Laboureurs, Moissy, 77550

Email: [e-mail]

Phone: [phone]

Education

· 09/93-02/94 Certificate of Theme Park Management: Miami University, Florida, USA

· 05/92-02/93 Diploma in Hospitality Management: Neath College, Wales

· 09/90-04/92 Higher National Diploma in Tourism and Recreation Management: Swansea Institute of Higher Education, Wales

· 09/88-06/90 BTEC National Diploma in Business and Finance: Fermanagh College of Further Education, Enniskillen, Northern Ireland

Languages

· ENGLISH, mother tongue

· FRENCH, fluent

· SPANISH, elementary

Employment Experience

BIENVENUE THEME PARK

Merville, France

12/96 – present