Information that appears on most resumes

 

 

1. Personal Information: Name, Campus/Permanent Addresses, Telephone Numbers, and an E-mail Address.

2. Employment Goals: (This is normally called the “Career Objective” or simply “Objective”). Describe the type of work you desire. The objective should reflect your short-range plans. If you find that a specific career objective doesn’t meet your needs, there are options available:

a) you may decide to write your objectives that describe the type of work activities you prefer instead of a description or title;

b) eliminate the employment goal section on your resume and incorporate your objective in your cover letter;

c) have several resumes with different objectives that you would send to the appropriate employers.

3. Education: Name of College(s), Location, Dates, Degree(s), Major(s), Quality Point Average, Honors, and perhaps courses of particular value if they are related to employment for which you are applying.

4. Skills: You may decide to include a section that lists your skills, foreign languages, licenses.

 

5. Experience: Part-time employment, summer employment, applicable college projects, internships, volunteer work. Remember that career related experience is most valuable, but a proven track record of other successful experience also makes you a more attractive candidate.

6. Military Service: For those who have completed military obligations, the dates of active duty and rank upon discharge should be included. When appropriate, include a brief description of duties and responsibilities, particularly if the experience relates to future employment. If you do not have any military experience, omit this section.

7. Activities and Interests: These include extra-curricular college and/or community experiences, and any leadership positions. A brief listing of hobbies or avocations is acceptable.

8. References: List 3 or 4 persons. Give name, professional title, business address, and business phone. These are normally listed on a separate sheet of paper. If you decide not to list your references on your resume, you could indicate that “References are available upon request.” Do not use personal friends and relatives as references. Teachers, faculty, and former supervisors make the best references.

 

23. Complete the resume with the following words: Education, Activities, References available upon request, Objective, Work experience

 

 

James Sharp

9 Central Avenue

Morristown, NJ 07869

[phone]

[e-mail]

 

A summer position in the Civil Engineering Field.

 

 

University of Pittsburgh at Johnstown, Johnstown, PA 15904 Major: Civil Engineering Technology

Anticipated Graduation: May 20_ _ GPA: 2.74

Courses taken to date: Calculus I and II, Communication I and II, Engineering Drawing, Physics I with Lab, General Chemistry with Lab, Engineering Technology Freshman Seminar

 

 

Summer Handyman. Kise’s Trailer Park, Boswell, PA 12345

Responsible for mowing lawns, conducting general maintenance, operating a weed eater and electric hedge clippers. June 20_ _- Present

 

 

American Society of Civil Engineers Intercollegiate Baseball

Student Tour Guide and Admissions Representative Little League Baseball Coach

 

GPA (Grade Point Average) – средний балл аттестата о среднем образовании

 

24. Answer the questions about the resume.

 

1. What’s the name of the applicant?

 

2. Where does he live?

 

3. Does he want a permanent job?

 

4. What did he graduate from?

 

5. What qualifications does he have?

 

6. What kind of experience does he have?

 

7. What activities is he involved into?

25. Read the resume and put the words Employment, References, Objective, Activities, Education in the correct order.

Thomas J. Horton 19832 Brookside Way

Johnstown, PA 15904

[phone]

Employment a) To secure an internship in the field of Public Relations.

 

Activities b) Communication major, Junior status, University of Pittsburgh at Johnstown, Johnstown, PA

nticipated date of graduation: April 20_ _

Q.P.A. – 3.79/4.0

 

References c) Public Affairs Work-study – University of Pittsburgh at Johnstown, Johnstown, PA

Filed newspaper clippings, wrote press releases, assisted with alumni newsletter, answered telephones, produced forms and brochures, assisted in bulk mailings, gained experience in Desktop Publishing and Power Point. August 20_ _ – April 20_ _

 

Resident Assistant – University of Pittsburgh at Johnstown, Johnstown, PA Supervised a 70-room dorm, programmed activities, conducted dorm projects, chaired dorm council, and supervised Resident Clerks, assisted Resident Director.

August 2003 – April 2005

 

Salesperson – Boscov’s Department Store, Johnstown, PA

Worked in sales and advised customers on purchases. Assisted with planning and set up of displays.

June 20_ _ – August 20_ _

 

Objective d) Presidential Scholar, Phi Eta Sigma Honorary Society, Treasurer of Newman Association, President of UPJ Ambassadors, and Member of Trails Yearbook Staff.

 

Education e) James Williams, Assistant Director Office of Alumni Affairs,

University of Pittsburgh at Johnstown, Johnstown, PA [phone]

 

Harry Hilton, Director of Housing and Residence Life, University of Pittsburgh at Johnstown, Johnstown, PA [phone]

 

Joan Mabry, Manager of Infants and Children’s Department,

Boscov’s Department Store, Johnstown, PA [phone]

 

internship – студенческая практика dorm – общежитие

Resident Assistant – завхоз в общежитии

Q.P.A. (Quality Point Average) – средний балл

26. Read the resume and put the parts of it in the correct order.

 

1) Duncan Donaldson

[e-mail]

 

2) Experience:

 

Subway, Hollidaysburg, PA 15912 Cashier and Sandwich Artist

Duties: Assisted with customer relations, prepared sandwiches, handled cash register transactions, responsible for closing store and calculating daily receipts. July 20_ _ – April 20_ _

 

Young Men’s Shop, Altoona, PA 15650 Sales Associate

Duties: Sold men’s clothing, assisted with customer relations, handled cash register transactions. Summer 20_ _

 

Altoona Park and Recreation Board, Altoona, PA 15947 Counselor

Duties: Planned activities for the children. Summer 20_ _-20_ _

 

3)	Objective:
	To secure a summer position in marketing or sales.
4)	Home Address 84 Trueman Avenue Altoona, PA 15947 [phone]	Campus Address P.O. Box 1200, UPJ Box 112 Johnstown, PA 15907 [phone]

 

 

5) References:

 

Available upon Request

 

Education:

 

University of Pittsburgh at Johnstown, Johnstown, PA 15904 Anticipated Graduation: June 20_ _

Major: Business

GPA: 3.12

Concentration: Management, Marketing Major Course Work:

Principles of Marketing Marketing Management

Marketing Research Consumer Behavior

Expert Systems in Marketing Advertising Management

 

сoncentration – основные предметы sandwich artist – работник универсал sales associate – продавец консультант counselor - вожатый

27. Read the letter of application and answer the questions below.

 

The job application letter's purpose is to get the recipient to read your CV. It should be clear, concise and straight to the point. The application letter should be brief, no more than one page in length. It should be easy to read and flow through. It should include only the absolute necessary information. The job application letter is just as important as the CV itself. The resume should raise enough interest for them to want to interview you. The Interview is where you will demonstrate your skills and abilities.

Answer to a Newspaper Ad

 

258 Pine Street

Conemaugh, PA 15905 January 11, 20_ _

 

Mr. Russell Banker

United States Steel Corporation 600 Grant Street

Pittsburgh, PA 15789

 

 

Dear Mr. Banker,

 

Your May 11 advertisement in the Pittsburgh Press stated your need for a computer operator trainee during the summer months. I would like you to know that I am actively seeking that position.

 

As a Computer Science major at the University of Pittsburgh at Johnstown, I have worked in the computer center as a consultant for three years. I assisted undergraduates with the formulation and debugging of their programs, in addition to working on more advanced projects with faculty members. Also, last summer I worked at the IBM plant in Boca Raton, Florida, and have gained experience with the IBM S/370 computer system that you have mentioned in your ad.

 

A copy of my resume is enclosed. Your time and consideration are appreciated, and I look forward to talking with you.

 

Sincerely, Warren Peace

 

Enclosure

 

 

1. Who is the letter addressed to?

 

2. What position does the candidate want to apply for?

 

3. Where was the job advertised?

 

4. What experience does the applicant have?

 

5. Does the candidate have a resume attached?

28. Read the letter of application and answer the questions below.

 

 

Justine Trigger

100 Gunway Street

 

 

October 28, 2010

 

Chaz Pistol

HR Manager Giorgio Designs GPO Box 511

Sydney NSW 2000

 

 

Dear Mr Pistol,

Sherifftown NSW 2222

0000 000 000

[phone]

[e-mail]

 

I wish to apply for the position of Bookkeeper, as advertised recently on the Giorgio Designs website.

 

I have been working as a bookkeeper for over almost two years for Alline Timber, having completed a Certificate IV in Financial Services (Bookkeeping) by distance education while working in my previous job as Office Manager for Tribute Music Studios.

 

During my time as a bookkeeper for Alline, as well as during my previous experience in office administration, I have had to develop and maintain strong organizational and time management skills in order to efficiently manage company finances and accounts payable/receivable.

 

Throughout my employment history, I have learnt to juggle both financial and bookkeeping responsibilities with general administration and customer service tasks. This has also helped to develop my organizational skills and has strengthened my ability to multitask.

 

Working for small and medium-sized companies, I am proficient in using MYOB software for managing company payrolls, accounts and financial statements. I have also had extensive experience in using Microsoft Office and have a typing speed of 105 wpm.

 

I have been commended by employers for my sharp eye for detail, and in all of my jobs have identified areas where the company could save money and improve efficiency.

 

I am also interested in fashion and fashion photography and am an avid follower of fashion trends, making me an ideal match for your company. My interest in photography has developed my eye for detail, which I utilize in my day-to-day work.

 

My resume is attached and I look forward to being able to discuss the position with you further. Kind Regards,

Justine Trigger

1. Who is the letter addressed to? What’s his/her position?

 

2. What position does the candidate want to apply for?

 

3. Where was the job advertised?

 

4. What experience does the applicant have?

 

5. What skills does the applicant obtain?

 

6. What is the applicant interested in?

 

29. Using the phrases in italic write your own letter of application.

 

 

SPEAKING

 

Did you attend an interview? What sort of questions were you asked? People who have an interview coming up real soon and are often afraid of what they'll be asked in the interview. Walking into an interview without knowing exactly what you are going to say is like trying to give a presentation without practice.

30.

offer turn down shortlist interview background referee applicant accept qualifications

Replace the underlined phrases with correct forms of words and expressions from the box.

 

 

Fred had already (1) refused two job offers when he went for (2) a discussion to see if he wassuitable for the job. They looked at his driving license and contacted (3) previous employers Fredhad mentioned in his application. A few days later, the supermarket asked him if he would like the job and he (4) said yes.

Harry didn't hear anything for six weeks, so he phoned the company. They told him that they had received a lot of (5) requests for the job. After looking at the (6) life stories of the (7) peopleasking for the job and looking at (8) what exams they had passed during their education, the company (9) had chosen six people to interview, done tests on their personality and intelligence and they had then given someone the job.

31. Put these words in order to make up questions. Find out an appropriate answer to them. Act out this interview.

Questions

 

1) FairCom / your / What’s / at / job /?

 

2) like / your / about / What / job / do / you /?

3) challenging / job / What / find / your / do / about / you /?

 

4) easier / What / have / found / your job / that / you / makes /?

 

Answers

 

a) To take part in different discussions related to different projects. We need to understand the project requirements and how different they are from company to company.

b) I am the General Manager, responsible for the technical and business operations in South America.

c) To have a very good knowledge of the Brazilian market, including what the main companies are and what they do in their business. It’s important to have deep technology knowledge and a good network of business contacts.

d) What I enjoy most about my job is the opportunity to work with different customers on different projects and in different areas, all at the same time.

32. Look at the questions that a recruiter asks a candidate during the interview. Where do you think each of the question should be placed. Answer these questions using your own ideas.

 

a) Why are you interested in this position?

 

b) Why are you the best candidate for this position?

 

c) Tell me about your worst boss.

 

d) Tell me about yourself.

 

e) How do others describe you?

 

f) What’s one of your weaknesses?

 

 

 

R:

Job interview

 

C: I graduated from University X with a major in communications. I’ve been working for the past year in public relations at a small company, but I’m looking to expand my horizons now and work for a larger corporate company like this one.

R:

 

C: I saw on your website that your company does a lot of work for improving literacy levels in public schools. In college, I participated in a number of programs like X, Y, and Z that aimed to encourage students in their education. I think that it would be a rewarding learning experience for me, and I believe that I could use my past experiences to excel in the position.

R:

C: I would say that I’m not very experienced in making presentations. In my last job, I did not have a lot of opportunities to practice my public speaking because the company was so small. I would really like to work in a place that could allow me to develop that skill further.

R:

 

C: I’ve been very fortunate to not have any awful supervisors. With all of my bosses, I’ve learned a lot and discovered what type of management style I work the best under. I definitely respond better to set guidelines and organization, so my worst experience was with a supervisor who was a little disorganized. I learned how to work well in that kind of environment though because of my time with him. It’s important to use every challenging experience as a way to learn and improve, so I couldn’t call one boss worse than another.

R:

 

C: My colleagues describe me as a hard worker. I’m the first one to lend a hand in a project when it is needed. I’ve always been very self-motivated, and my colleagues know that they can count on me. When I first started at my last job, it was a new field for me. I had to ask for a lot of help at first, but I worked hard. My colleagues saw how quickly I improved in the first couple of months, and they respect me for that now.

R:

 

C: I’m really impressed by the work that your company does. I have had a lot of experience in the past working in similar fields, so I think I would fit in well. I am sure there are a lot of other qualified candidates for the job, but I am passionate about this work. I would dedicate myself to doing the best possible work.

R:

 

C: How would you describe your company’s management style? What does a typical day look like in this position?

33. These are the questions which are expected to be asked during an interview. Some questions are illegal. Opposite each question put letters HR if the question belongs to a Human Resource Manager, A if the question belongs to an Applicant, I if the question is Illegal to ask and T if it is Tricky. Choose 10 of them to ask your classmate. Discuss these questions.

Tell me about yourself.

 

Do you have experience in this field?

 

What is your race?

 

How successful have you been the past five years?

 

How many hours per week/day are offered with this position?

How do you feel about working in a team?

 

Do you prefer working with others or alone?

 

Do you schedule people for primarily the same hours every week, or do they vary greatly?

 

Why do you want this job?

 

Why do you want to work here?

 

Why are you looking for a job in a field that is not related to your major?

 

What church do you go to? What religion are you?

 

How do you handle stress and pressure?

 

What are your salary requirements?

 

What motivates you to do a better job?

 

Do you think that the money is the best motivation?

 

What is the best motivation in your life?

 

How many hours will I work in this position?

 

Did you have any trouble finding the office?

 

What makes a job more enjoyable?

What is your greatest strength / weakness?

 

What is your height? What is your weight?

 

Does “Success” have any meaning to you?

 

Do you drink alcoholic beverages?

 

Does this company have a policy of promoting from within?

 

How can you help the company to reach its goals?

 

How flexible are the hours?

 

What clubs or organizations do you belong to?

 

What has been your greatest achievement?

 

What makes you want to work hard?

 

Are you willing to work overtime?

 

What would you do if your boss criticizes you for any reason?

 

Did you get on well with your last boss?

 

Have you ever been arrested?

 

How do you accept criticism?

 

This role requires strong communication skills. Are you a good communicator?

 

Tell me about your education.

 

Do you own your own home?

Do you offer commission?

 

Why did you study.....?

 

Tell me about your professional qualifications.

 

How would your friends describe you?

 

Are there extra hours available during the holidays?

 

What would you like to be doing five years from now?

 

How do you get on with different types of people?

 

34. In pairs swap your CVs and letters of application with another pair and prepare questions you would like to ask each of them. When you have prepared the questions, interview one of the students whose CV you have read. After the interview, discuss the candidate with your partner. Would you employ him/her? Why? Why not?

35. Visit http://muzofon.com/search/job%20interview for audio information on a job interview.

 

 

LEAD-IN

UNIT 2 COMPANY STRUCTURE

 

“Every company has two organizational structures: the formal one is written on the charts; the other is the everyday relationship of the men and women in the organization”. (Harold S. Geneen)

1. 1. Discuss these questions. Look at the typical answers and agree or disagree with them.

1. What can you contribute to the company's goals?

 

a) I’m hard working. I enjoy carrying out duties assigned to me, and will always ensure that my job is complete.

b) I’m a team player. I enjoy working with others.

 

c) I can work off my own initiative. I can be trusted to do my job without need to be supervised.

d) I am punctual and efficient. I’m good with time keeping and planning.

2. What type of a business would you like to work in?

 

a) I’d like to work in a large multinational corporation like Adidas, Siemens, Microsoft, McDonald’s, KFC, Ford, IKEA etc.

b) I’d like to work in a small firm in my native city/town.

 

c) I’d like to work in a dot-com company.

 

d) I was always dreaming to set up my own business.

 

3. What is a sole trader?

 

a) It’s an association of two or more people carrying on a business with the goal of earning a profit.

b) It’s a legal entity (юридическое лицо) with its own rights, priveleges and liabilities separate from the members who created it.

c) It’s a business owned and run by one person, where there is no legal distinction between the owner and the business. The individual acquires all benefits and risks of running it.

d) It’s a business in which the shareholder(s) own the businesses and their responsibility for company debt is limited to the amount they have invested in the company.

KEY VOCABULARY

 

1) Accounting department – бухгалтерский отдел

 

2) advancement/promotion – продвижение; повышение; рост

 

3) (to) appoint – назначать

 

4) asset – собственность физического или юридического лица; актив (компании)

5) authority – полномочие

 

6) (to) be accountable to/be responsible to – отвечать перед к-л; быть подотчетным

 

7) board of directors – совет директоров

 

8) CEO (chief executive officer) (AmE)/managing director (BrE) – генеральный директор компании/президент компании

9) customer – покупатель, потребитель

 

10) (to) dissolve – прекращать деятельность

 

11) drawback – недостаток

 

12) expenses – расходы

 

13) goods – товары

 

14) hierarchy – иерархия

 

15) income – доход

 

16) (to) involve in – вовлекать в

 

17) legal entity – юридическое лицо

 

18) limited liability – ограниченная ответственность

 

19) (to) make a profit – получать прибыть; извлекать прибыль

 

20) to pay off debts – погашать задолженность

 

21) (to) pay a tax – платить налог

 

22) Personnel/Human Resources department – отдел кадров

 

23) Production department – производственный отдел

 

30) Purchasing department – отдел материально-технического снабжения/отдел закупок

 

31) (to) run a company – управлять компанией

 

32) (to) report to – находиться в прямом подчинении; докладывать к-л

 

33) R&D department – научно-исследовательский отдел

 

34) (to) provide opportunities – обеспечивать возможности

 

35) shareholder – акционер

 

36) sole owner/proprietor(BrE or AmE)/sole trader (BrE) – частный предприниматель

 

37) stock exchange – фондовая биржа

 

38) (to) stand for – означать, расшифровываться

 

READING TEXT 1