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Тема 3. The structure of a company
AT THE OFFICE Vocabulary Exercise 1. Read the following words and word combinations and learn their meanings by heart: a relation — ставлення an organisation structure — організаційна структура an employee — службовець senior — головний, старший Board of Directors — правління директорів to account —звітувати middle — середній an officer — чиновник; урядовець; службовець a department — відділ; департамент; міністерство (ам.) personnel — штат, персонал an objective (an aim, a purpose, a task) — задача, мета, ціль cost — вартість, ціна costs —затрати to cost — коштувати Text. THE STRUCTURE OF A COMPANY Organisation structure in business is very important. People in a company, its employees hold different positions. The relationship between those employees with different positions makes organisation structure. Exercise 2. The questions: 2. What makes organisation structure of a company? 3. What parts are modern typical firms divided into? 4. How can you describe a senior manager?
Exercise 3. Read and learn the dialogue: At the office I’d like you to meet Mr Pospelov, our Director General. Glad to meet you, Mr Pospelov. So am I. Have you ever been to Kiev, Mr Cartwright? No, it’s my first visit to Kiev. What are your first impressions of Kiev? I like Kiev, it’s a very beautiful city and quite different from London. 1 hope you’ll enjoy your visit, Mr Cartwright. Let me introduce my staff to you. This is my secretary, Miss Krivenko. Nice to meet you, Miss Krivenko. So am I. Call me Ann. 1 also want you to meet Victor Volgin, our Sales Manager. You’ve already met Mr Ivanov. What does Mr Ivanov do? He is our Export-Import Manager... Sit down please, Mr Cartwright. A cigarette? Yes. Thank you. Would you like something to drink? Er... Yes. I’d like a cup of coffee. Ann, could you make coffee for us, please? Certainly, sir. What coffee do you prefer, Mr Cartwright, black or white? Black, please. With sugar? No, thanks.
By the way, Mr Cartwright, what are you by profession? I’m an engineer. But at Continental Equipment I work as a Sales Manager. Here’s my card. P- Let’s get down to business, Mr Cartwright. We’re extending our business and want to buy equipment for producing in Ukraine some goods we are importing now from western countries. We know some companies, like yours, that produce the sort of equipment we need. Your company provides advanced technology and efficient service, which small companies can’t provide. That’s why we are interested in your equipment. Yes. I see. You’ll be pleased to find out that service life of our equipment was considerably extended, moreover, we reduced its price. Would you mind speaking a bit slower, Mr Cartwright? I’m not very good at English. Sure. I said we had improved the performance of our equipment. It’s very interesting. But first of all I would like to know if it’s possible to adapt your equipment to our needs. To answer your question, Mr Pospelov, I have to visit your factory and study your requirements I’ll show you our factory tomorrow. What time? Let me see... I have an appointment with my lawyer at 9 a.m. How about 10? That’s fine. Now we are seeking a Commercial Director for this project so in the future you’ll have to deal with him. If we decide to buy your equipment, he’ll visit your company and you’ll discuss with him the main principles of the contract in detail Fine. I’ve got some advertising materials so you’ll be able to study the main characteristics of our equipment yourself. Thank you, Mr Cartwright. Our driver is at your disposal during your visit. His name is Oleg. Thank you very much, Mr Pospelov. Well. That’s all... our driver’s waiting for you. He’ll take you to your hotel. You need a rest. Goodbye, Mr Pospelov. Goodbye, Mr Cartwright. See you tomorrow.
Тема 4. Business Trip Dialogue 1.Booking Airline Tickets by Telephone Travel Agency Clerk: Good morning. Can I help you? Alexander Nikitin: I'd like to reserve a seat on a morning flight to Seattle next Wednesday. Clerk: I can offer you two flights: at 7.30 a.m. and at 10 a.m. Which would you prefer? N. I'd rather go by the 7.30. C. First class or economy? N. Economy, please. C. Okay. Anything else? N. When is the plane due in Seattle? С. At 12.30. There are no delays as a rule. Your name, address and telephone number, please. N. (Gives the information required.) C. We'll deliver the ticket two days before your departure. Thank you for calling us.
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